MOONSTONE RENTALS Salary
RUTHLYN HOUSE 90 LINCOLN ROAD PETERBOROUGH PE1 2SP UNITED KINGDOM
TIN: 13465903
MOONSTONE RENTALS Premium profile inactive Premium profile inactive
Earnings on positions in MOONSTONE RENTALS
MOONSTONE RENTALS is looking for employees for positions:
customer service representative
Working hours
- full-time
Responsibility
- interact with customers and ensure a seamless customer journey
- process customer orders promptly and accurately
- arrange deliveries and coordinate with relevant departments
- handle customer card payments efficiently and securely
- resolve any customer issues or complaints with professionalism and empathy
- manage inbound and outbound calls to provide timely and effective assistance
- ensure all customer account activities adhere to compliance guidelines
- embrace the Company's "Treat Customers Fairly" culture
Requirements
- excellent verbal and written communication skills, with the ability to articulate information clearly and concisely
- thrives in a dynamic, ever-changing, and customer-focused environment
- meticulous attention to detail to ensure accuracy and quality in all customer interactions
- demonstrates a personal commitment to continuous improvement and actively seeks opportunities to enhance skills
- ability to remain calm under pressure or in challenging circumstances, maintaining a professional demeanour
- effective at working independently as well as collaboratively within a team
- customer service: 1 year