MONZO Salary

LLWYN HELYG LLANGYBI PWLLHELI LL53 6TB WALES
TIN: 15296432

Reviews MONZO Pwllheli
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Earnings on positions in MONZO

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Estimated salary

£ 2062

Median salary at MONZO

£ 1958 Lowest salary
£ 2115 The average salary
£ 2333 Highest salary

MONZO is looking for employees for positions:

banking customer service adviser

Benefits

  • laptop

Responsibility

  • we're waving goodbye to the complicated and confusing ways of traditional banking
  • after starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK
  • our UK customers can also save, invest and combine their pensions with us
  • we're not about selling products - we want to solve problems and change lives through Monzo ❤️
  • hear from our UK team about what it's like working at Monzo ✨
  • as well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond

Requirements

  • you are passionate about providing industry-leading customer experience and pushing the bar higher at every opportunity
  • resilient - we deal with people's money, it's an emotive subject and sometimes our calls can be tough
  • great at learning new skills and inquisitive enough to ask questions to understand more about things that you need to know
  • excellent at balancing giving the customer as much of your time as they need whilst knowing when to be efficient
  • A great communicator - this means being empathetic when you need to be, listening well and responding clearly and concisely to customer queries
  • good understanding of regulatory requirements like making sure you're speaking to the right person before taking action or when we should raise a complaint for customers
  • context switching - we work a range of tasks and one minute you might be speaking to a customer over the phone and the next replying to an in app chat or Social media post, all of these require different skills

Graph of salary changes over time