MONEYPENNY Salary
35 OVER STREET BRIGHTON BN1 4EE
TIN: 03320572
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Earnings on positions in MONEYPENNY
MONEYPENNY is looking for employees for positions:
customer service officer
Working hours
- full-time | Permanent
Requirements
- fabulous attitude towards delivering exceptional customer service over the phone
- taking detailed information from telephone callers to fully understand the issue, and logging their case with our client
- ability to demonstrate empathy whilst remaining impartial
- dealing with challenging calls in a calm, professional and efficient manner
- confident telephone manner with excellent communication and interpersonal skills
- collecting information from callers in line with expectations outlined via our client’s quality assurance framework
- accurate and timely data entry skills
- working to agreed timescales, and handling new and existing case enquiries efficiently, accurately, and delivering high quality outputs