Earnings on positions in MOMENTUM WARRANTIES
MOMENTUM WARRANTIES is looking for employees for positions:
- delivering a high standard of customer service when assisting with general enquiries regarding the cover level on the customers warranty
- up-sell optional products that may be beneficial to the customer
- incoming and outgoing calls to customers at time of renewal with a view to renewing their warranty or joining our service plan
- warm and friendly telephone manner
- focused and target driven when working in a fast-paced environment
- ability to use and understand computer systems
- to be able to work individually and part of a team
- answer all incoming email enquiries in an fast, efficient and customer focused way, ensuring that the customer receives a professional service
- answer all incoming email enquiries in an efficient, expedient and customer focused way, ensuring that the customer receives a professional service
- marketing Administration, dealing with campaigns and delivery fulfilment
- management of the Customer Database through the CRM program
- respond to all company reviews on Trustpilot
- assisting area managers on the field via e-mail and telephone
- working as part of a team to create and oversee social media campaigns i.e. Instagram & Tiktok
- booking flights and hotels for Directors, Regional Managers and Area Managers
- organised efficient
- ability to work effectively both within a team and on their own initiative
- competent in the use of Microsoft systems, particularly excel
- A good knowledge of social media would be beneficial to the role
- full-time | Permanent
- full-time
- momentum Warranties Ltd is a leading vehicle warranty provider and currently expanding
- we are looking for a highly motivated and target driven individual to join our team
- the successful candidate will work in our Perth Head Office as part of a dedicated Sales and Service Plan department
- incoming and outgoing calls to customers at time of their service renewal with a view to renewing their service plan
- A drive to achieve targets given and up-sell optional products that may be beneficial to the customer
- contribute new initiative ideas and methods to improve the service plan department
- receive incoming and make outgoing calls to our customers at time of renewal with a view to renewing their warranty or joining our service plan
- delivering a high standard of customer service when assisting with general enquiries regarding the cover level on the customers service plan
- warm and friendly telephone manner
- focused and target driven when working in a fast-paced environment
- ability to use and understand computer systems
- to be able to work individually and part of a team
- must have sales/direct sales experience either face to face or over the phone. This can be based on your current role or previous employment
- responding to emails in a fast and efficient manner
- provide technical support to customers and repairers
- processing invoices for claims
- processing cheques
- claims complaint handling
- working closely with senior members of the organisation
- liaising with accounting teams
- assisting in marketing campaigns
- organised and efficient
- ability to work effectively both within a team and on their own initiative
- produce monthly management accounts for the board of directors including key performance indicators
- preparation and submission of a quarterly VAT return with the inclusion of a partial exemption calculation