MEDACLES

Responsibility

• educate leads about our range of aesthetic services, treatments, and procedures, Courses highlighting the benefits and addressing any concerns
• effectively communicate the unique value proposition of our clinic and tailor your approach to each lead's individual requirements
• maintain accurate and detailed records of interactions, appointments, and follow-ups using our CRM system
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• guide potential clients through the consultation process, coordinating with clinic staff to schedule appointments and provide necessary information
• collaborate closely with the clinic's marketing and operations teams to stay updated on the latest services, promotions, and offerings
• provide exceptional customer service, ensuring a positive experience for all leads, clients, and visitors
• initiate outbound calls to leads provided by the clinic and the institute and engage in meaningful conversations to understand their needs and preferences
• achieve and exceed sales targets and performance metrics on a consistent basis

Requirements

• proven experience in sales, preferably in the aesthetics or healthcare industry
• exceptional communication and interpersonal skills, with the ability to build rapport and establish trust with potential clients
• strong persuasive and negotiation skills, coupled with a genuine passion for helping clients achieve their aesthetic goals
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• familiarity with CRM software and proficiency in using technology for record-keeping and communication
• high level of professionalism and the ability to represent the clinic's brand and values
• organized and detail-oriented, with the ability to manage multiple tasks and prioritize effectively
• flexible and adaptable, willing to take on additional responsibilities as needed
• previous experience in front of house management or customer service is a plus
• sales: 3 years

Earnings for position sales representative

Responsibility

• carry out basic beauty procedures such as Hydrafacial, Microneedling, Chemical Peel
• the ideal candidate will be responsible for admin duties of both CosmeDocs and Harley Street Institute
• answer phones and patient enquiries and manage the responses
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• he/she will work closely with patients and clinicians to ensure safety, patient satisfaction and visible results
• answer social media queries
• input new patient’s details, update records and enter data onto the clinic system with precise attention to detail
• this is an in-office role and working from home is not available
• manage correspondence and telephone enquiries as directed
• maintain and file accurate records
• medacles ltd is looking for a highly experienced and organized Beauty Therapist/Receptionist to join our busy and vibrant team in central London
• maintain stationery / stock levels
• in this position, you will assist with a variety of clerical and administrative duties as well as carry out basic beauty procedures such as Hydrafacial, Microneedling, Chemical Peel
• order medical/clinic supplies
• since you will be the first person clients see as they walk through our door, we are looking for an individual who can maintain a professional appearance at all times
• book patient appointments and procedures within the clinic booking system providing an excellent patient service via the telephone and email
• open and organise training/model slots on booking system
• content writing such as newsletters
• manage patient complaints and patient compliments process, proactively seek and respond to patient and staff feedback
• assemble patient files and ensure patient lists are printed ready for the following day and to ensure patient notes are retrieved from filing as required

Requirements

• excellent Communication Skills
• NVQ Level 2/3 or equivalent
• able to work well under pressure
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• must be committed to working on occasional weekends
• excellent Customer Service Skills
• at least one year experience in aesthetic medicine
• computer proficiency
• administrative or clerical experience
• calm and professional appearance
• medical Receptionist: 1 year

Responsibility

• in this position, you will assist with a variety of clerical and administrative duties
• answer phones and patient enquiries and manage the responses
• the ideal candidate will be responsible for admin duties of both CosmeDocs and Harley Street Institute
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• answer social media queries
• he/she will work closely with patients and clinicians to ensure safety, patient satisfaction and visible results
• input new patient’s details, update records and enter data onto the clinic system with precise attention to detail
• manage correspondence and telephone enquiries as directed
• this is an in-office role and working from home is not available
• maintain and file accurate records
• maintain stationery / stock levels
• medacles ltd is looking for a highly experienced and organized Senior Administrator/Receptionist to join our busy and vibrant team in central London
• order medical/clinic supplies
• book patient appointments and procedures within the clinic booking system providing an excellent patient service via the telephone and email
• since you will be the first person clients see as they walk through our door, we are looking for an individual who can maintain a professional appearance at all times
• open and organise training/model slots on booking system
• content writing such as newsletters
• manage patient complaints and patient compliments process, proactively seek and respond to patient and staff feedback
• assemble patient files and ensure patient lists are printed ready for the following day and to ensure patient notes are retrieved from filing as required

Requirements

• excellent Communication Skills
• must be committed to working on occasional weekends
• able to work well under pressure
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• at least one year experience in aesthetic medicine
• excellent Customer Service Skills
• administrative or clerical experience
• computer proficiency
• calm and professional appearance
• medical Receptionist: 2 years