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MARTIN TRAVEL is looking for employees for positions:
travel consultant
travel consultant
Language
russian
english
Responsibility
serve as the primary liaison for UHNW clients, handling travel inquiries via phone, email, and in-person consultations
understand client requirements, curate tailor-made itineraries, and provide expert recommendations based on luxury travel trends
prepare detailed travel proposals and quotes, either independently or in collaboration with the travel team, ensuring accuracy and efficiency
coordinate and manage all aspects of luxury travel, including flights, private jets, yachts, hotels, private villas, transfers, and bespoke experiences
maintain strong relationships with clients, ensuring a personalized and seamless travel experience
handle urgent client requests and modifications, ensuring exceptional service delivery at all times
oversee the entire client journey, from initial consultation to post-trip follow-up, ensuring all expectations are exceeded
work closely with luxury DMCs, hotel partners, and service providers to secure exclusive offerings for clients
Requirements
➤ Previous experience working with UHNW clients in a luxury travel or concierge environment
➤ Established industry connections with high-end DMCs, hoteliers, and private travel service providers
➤ Knowledge of additional languages is a plus but not required
✔ Fluency in Russian and English – essential for effective communication with our international clientele
✔ Minimum 3-5 years’ experience in luxury travel consulting, ideally within a high-end tour operator, concierge service, or travel agency
✔ Extensive knowledge of the global luxury travel market , including premium hotels, private aviation, yacht charters, and exclusive experiences
✔ Proven track record in sales and account management , with a strong ability to convert inquiries into bookings
✔ Exceptional customer service skills , demonstrating discretion, professionalism, and the ability to build strong, long-term client relationships