MARLDON Salary
13 ILSHAM ROAD TORQUAY TQ1 2JG ENGLAND
TIN: 11260739
MARLDON Premium profile inactive Premium profile inactive
Earnings on positions in MARLDON
MARLDON is looking for employees for positions:
hotel receptionist
Working hours
- full-time | Permanent
Requirements
- previous experience in a hotel or customer service role is preferred
- strong communication and interpersonal skills
- proficiency in using hotel management software and basic computer applications
- ability to multitask and handle stressful situations with grace
- A commitment to delivering exceptional guest service
- flexibility to work shifts, including evenings, weekends, and holidays
- knowledge of additional languages is a plus
Responsibility
- greet and welcome guests upon arrival in a friendly and professional manner
- check guests in and out, ensuring accurate and timely service
- handle guest inquiries, reservations, and cancellations both over the phone and in-person
- provide information about our hotel, available rooms, rates, and amenities
- address and resolve guest complaints in a timely and professional manner
- maintain a clean and organized reception area
- coordinate with housekeeping and other departments to ensure rooms are ready for guests
- process payments and handle billing inquiries