LUGGAGE-POINT UKENA Salary
27 ANNITSFORD CRAMLINGTON NE23 7BF ENGLAND
TIN: 08240052
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Earnings on positions in LUGGAGE-POINT UKENA
LUGGAGE-POINT UKENA is looking for employees for positions:
customer service advisor
Working hours
- full-time
Responsibility
- to maximise support for Airport service enquiries
- delight customers by enhancing the customer experience
- delivery of Luggage-Point and Airport Passenger Service Level Agreements
- an exciting opportunity has arisen to join a small but growing team at our Head Office in Cramlington, Northumberland. We are looking for a Customer Service Advisor with a strong focus on providing excellent customer service
- customer Service Lead, Business Manager and Company Directors – Working closely as a team to assist in service support for our Airport bases
- handle customer inquiries both telephone and by email
- take payments
Education
- proficient in relevant computer applications
- knowledge of customer service principles and practices
- knowledge of call centre telephony and technology
- some experience in a call centre or customer service environment
- good data entry and typing skills
- knowledge of administration and clerical processes
Requirements
- call centre: 2 years
- customer service: 2 years