property manager
3 the last 175 days, recently 2023-07-18
Responsibility
- assist in reviewing and processing tenant applications with precision and attention to detail
- manage essential documents related to tenancy agreements, rent collection, and maintenance requests
- respond promptly and professionally to resident inquiries and requests using our dedicated software
Show more +16 - collaborate with the team to address maintenance and repair issues, ensuring properties are in top-notch condition
- embrace and promote our company's visions and values, providing exceptional customer service to all residents
- work with the Accounts Team to track rent payments and assist with any arrears
- participate in aranging property inspections, reporting findings and assisting with maintenance reports
- maintain accurate and up-to-date information on tenancy agreements, rent payments, and maintenance requests
- stay informed about relevant legislation to ensure our practices align with industry regulations
- support and empower tenants, addressing their concerns with professionalism and care
- assist in managing tenant disputes and complaints with a problem-solving mindset
- contribute your ideas to enhance our Property Management policies and procedures
- are you eager to gain valuable experience in property management and kick-start your career? Look no further! LIVINGWAY is thrilled to offer an exciting Property Manager Internship within our dynamic Build to Rent Team
- utilising existing relationships with tenants to support credit control in chasing arrears, assisting in their collections and helping to manage the overall bad debt for assigned properties
- promote high levels of satisfaction among occupiers by promptly responding to their requirements
- manage the tenancy process for a portfolio of properties, including lease agreements, rent collection, and property inspections
- respond and acknowledge resident requests promptly and in a courteous manner through our dedicated software
- you will be the first and primary point of contact for residents and staff when it comes to any support, they need at the place they call home
- explaining the tenancy agreement and arranging signing of agreement/renewals
Requirements
- passion for property management - you're eager to dive in and learn
- excellent communication and interpersonal skills
- knowledge of relevant legislation and regulations related to tenancy management
Show more +24 - previous lettings experience is desirable
- customer service-oriented - delivering top-notch service is your goal
- NFoPP preferred but not essential at this stage
- ability to thrive in a fast-paced, dynamic environment
- strong customer service orientation and ability to build positive relationships with tenants, landlords, and other stakeholders
- the ability to build rapport with clients
- strong problem-solving skills and attention to detail
- ability to manage multiple priorities and work effectively under pressure
- you will be a strong communicator with excellent interpersonal skills, and polite, friendly, and self-assured attitude
- willingness to learn and adapt
- strong problem-solving skills and ability to make decisions independently
- you will have solid IT skills and be tech-savvy
- attention to detail and ability to maintain accurate records
- negotiation skills are key, and you will be well-spoken and well-presented
- you will be target driven and ambitious
- honesty and Integrity
- customer service: 1 year
- 2+ years of experience in tenancy or property management
- property Management: 1 year
- administrative: 1 year
- customer service: 2 years
- the ability to solve problems and find creative solutions
- excellent organisation skills and punctuality are paramount
- ability to multitask and good time-management
Benefits
- company car
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