customer service co-ordinator
Responsibility
- based at our Uckfield office you will play a key role in ensuring all orders are processed and delivered
- answering and responding to incoming calls and emails from customers
- they will need to have a an excellent eye for detail and competent with management software and Office 365
Show more +11 - maintaining our master spreadsheet
- updating various customer portals
- maintaining various electronic records and documents
- living Planet Distribution is a young company manufacturing and distributing high quality food supplements to B2B and B2C customers across the UK and EU
- effective liaison between customer services and other departments in the organisation
- we are now recruiting for a Sales Support Specialist to assist our sales team with a range of processing and administration duties
- covering sales order processing at peak times
- completing important export documentation
- the successful candidate will be able to multitask a number of responsibilities and work off their own initiative in a high pressure environment
- reviewing customer complaints
- providing monthly reports for the Directors
Requirements
- retail sales: 1 year
- customer service: 1 year
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