LIONEL HITCHEN Salary
VIRGINIA WORKS GREENWICH WAY ANDOVER SP10 4JX ENGLAND
TIN: 00838331
LIONEL HITCHEN Premium profile inactive Premium profile inactive
Earnings on positions in LIONEL HITCHEN
Estimated salary
£ 2140
Median salary at LIONEL HITCHEN
£ 2083 Lowest salary
£ 2379 The average salary
£ 2916 Highest salary
Do you believe that workers at LIONEL HITCHEN are paid fairly?
LIONEL HITCHEN is looking for employees for positions:
customer services manager
Working hours
- full-time
Responsibility
- oversee the day-to-day resource allocation to meet business and customer needs
- recruitment, mentoring and development of the Customer Experience Team in conjunction with Head of Customer Experience and Logistics
- create a culture of continual improvement, putting the customer first and implementation of best practice
- working alongside the Head of department, develop strategies to deal with high volumes of customer enquiries efficiently and effectively
- line management of the Customer Experience Coordinators
- departmental point of contact for team or internal /external customer escalations
- provide monthly updates to Head of Department on department milestones and progress on projects, objectives and other key tasks
- provide cover for the work of the team as and when required
Requirements
- strong leadership and relationship management skills with the desire and ability to initiate and drive change
- continuous improvement “champion”
- excellent working knowledge of MS Office and customer software databases, continuous improvement tools & techniques
- proactive and confident with excellent interpersonal and communication skills
- strong, proven and recent experience of managing multiple medium to large teams to meet high levels of service
- high level of accuracy and attention to detail
- the professionalism and gravitas to act as a role model, establish credibility and respect, building strong working relationships with department managers and teams
- ability to manage multiple priorities in a fast-paced environment
Earnings on positions in LIONEL HITCHEN
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2379 £