LEVETT CONSULTANCY Salary
Chipping Ongar
TIN: 06791604
LEVETT CONSULTANCY Premium profile inactive Premium profile inactive
Earnings on positions in LEVETT CONSULTANCY
LEVETT CONSULTANCY is looking for employees for positions:
it technician
Working hours
- full-time | Apprenticeship
- full-time | Permanent
Requirements
- working with others in a team environment
- commitment to providing a high-quality customer-focused service delivery
- strong problem-solving abilities. Excellent communication, documentation, customer handling and interpersonal skills
- willing to undertake regular training to progress their career within Levett Consultancy
- experience using an ITIL service desk for logging and updating support tickets
- flexibility and adaptability
- experience in support and maintenance of Windows Server, including AD, GPO, DNS, DHCP
- at least 2 years’ experience providing 1st line support
Responsibility
- to maintain and develop contracted clients ICT systems for safe, effective use by all end users
- provide practical support to class teachers in maintaining a purposeful orderly and supportive environment for learning
- manage the client interface of the support service using both written and oral communication ensuring excellent customer service
- communicate effectively with the contracted organisation individuals, groups and suppliers using both written and oral communication skills
- provide 1st line ICT support to the learning and admin environments ensuring the clients are confident using technology
- provide high quality 1st line technical support to the Levett Consultancy contracted clients through the preparation, installation, configuration and maintenance of equipment, using the defined ICT support processes within the ITIL methodology and company guidelines
- estio Training have an exciting new opportunity for an IT Technician Apprentice with Levett Consultancy, a Manage Service Provider delivering Digital Transformation services based in Ongar, Essex
- maintain regular communication with your designated Technical Team Leader, using company systems to ensure all ICT incidents configurations and changes are recorded, reported on and controlled within the agreed processes
Contract type
- maintain, upgrade and repair a wide range of PCs and peripherals; install complete applications
- promptly detect, diagnose and resolve PC, peripheral and application errors, recording all information within the Levett Consultancy information system
- plan and implement ICT changes using the agreed ITIL processes to fulfil functional specifications as defined by the client
- manage configuration and change when implementing a structured roll out of new hardware and software including networks
- manage collection of appropriate access to and storage of relevant asset and configuration data
- manage active network components including switches, routers and bridges; install additional servers and upgrade the network operating systems; set up disk caches and firewalls; maintain Internet filtering systems
- assess risks and develop recovery procedures for key ICT systems; identify failing systems and suggest solutions
- maintain standard network cabling; perform basic diagnostic and recovery routines on network equipment; configure network clients with appropriate server information and software
Earnings on positions in LEVETT CONSULTANCY
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1833 £