Salary at LETSBY AVENUE

Responsibility

• provide all administrative duties for our clients, inclusive of the provision of statements, notice serving and invoicing as required
• manage all DPS communication including registration, release and dispute liaisons, ensuring legislative requirements are met at all times
• deal with all accounts queries on behalf of clients on a daily basis, ensuring excellent customer service is provided throughout
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• manage the arrears balance, applying a proactive approach to chasing outstanding payments in line with company policy
• set up suppliers and review supplier contracts periodically working alongside Property Managers
• provide monthly reports on the operational management portfolio as defined in KPI’s
• to maintain the accounts on the property CRM system & process rents received on behalf of our clients, ensuring all accounts are reconciled daily
• working alongside the Operations Manager for the Repairs and Maintenance company
• sending out invoices and ensuring clients pay on time
• profit & Loss reporting to the director

Requirements

• experience of processing lettings accounts including receiving and recording rental payments on behalf of our private landlord clients
• experience of Xero accounting software
• sound & current knowledge of lettings legislation and governance
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• experience of Alto CRM software
• strong understanding of accounting and finance procedures
• experience of Tradify CRM Software
• excellent communication skills
• finance: 2 years
• administrative experience: 2 years

Earnings for position administrator

Responsibility

• all aspects of lettings and property management
• conducting viewings and processing applications
• conducting property checks
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• liaising with landlords over repairs and compliance
• liaising with tenants
• dealing with tenant and landlord complaints

Requirements

• property management: 2 years