LEEP UTILITIES

Responsibility

• responsible for reconciliation of trade debtor balances and investigate discrepancies between two systems
• full ownership of month end process for 3 entities
• preparation of month end management accounts and with clear and concise commentary information
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• ensure correct posting of cash receivables
• prepare variance analysis, understanding key drivers and one-off items
• support in the investigation of losses ensuring all invoices for income are processed
• reliability
• preparation of month end management accounts files, including variance analysis and commentary on key drivers and exceptional items
• respect
• support in the investigation of key site analysis
• recording and monitoring spend on capital projects ensuring all relevant costs have been capitalised and budgets are closely monitored
• monitoring spend on capital projects ensuring all relevant costs have been capitalised and budgets are closely monitored
• collaboration with wider business to solve discrepancies and provide any reports required
• flexibility
• build strong relationships across business areas, working collaboratively to develop and improve cross-function processes
• build strong relationships across the Business Areas and work collaboratively across teams
• identify and implement any potential system improvements
• play a key role in budgeting and forecasting process defining and gathering inputs in partnership with your key stakeholders
• supporting in the preparation of monthly management board finance packs
• supporting operational team providing financial analysis and commentary to understand key variances to budget
• assisting in the year end audit
• ensuring financial transactions are comprehensively reflected in the accounting records via the accurate posting of transactions and completion of month end balance sheet reconciliations
• support the wider business team and business with any ad hoc duties as and when required
• ensuring financial transactions are accurately reflected in the accounting records via the accurate posting of transactions and completion of month end reconciliations on key financial accounts and balances
• provide financial analysis and observations to operational teams, driving insight into underlying processes, improving the quality of supporting records and ensuring the accuracy of the output data and financial results

Requirements

• basic accountancy knowledge
• ideally have a minimum of 1-2 year post qualification experience and preferably in a Finance Business Partner role or similar
• ideally have a min 1-2 year post qualification experience and preferably in a Finance Business Partner role or similar
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• studying towards professional accountancy qualifications
• good financial & commercial acumen
• excellent attention to detail
• ability to analyse complex data with accuracy
• keen attention to detail
• good communicator and strong inter-personal skills
• experience using Exchequer software
• excellent problem solving and analytical skills
• excellent problem solving, analytical and customer service skills
• computer literate
• excellent planning & administration skills
• excellent numeracy skills
• ability to independently manage own workload to meet set deadlines
• ability to manage own and others workloads to meet set deadlines
• accounting: 1 year
• ability to work independently and as part of a team
• being open to innovation and new ways of working
• innovative thinking and can-do attitude

Responsibility

• take ownership of a dedicated customer patch and deliver great results from start to finish
• undertake key billing, customer service and collections activities on customer accounts
• handle key account functions including movers, complaints, payment plans and ticket logging
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• be passionate about delivering great outcomes for customers
• identify and apply any support services for customers inc. PSR, charity referrals, WaterSure, social tariffs etc
• account cleansing through exception report management
• administrative duties relating to payments, asset failures, affordability checks etc
• deliver exceptional service in line with customer satisfaction OKRs
• investigate complex customer queries and provide clear resolutions for customers
• dealing with customers directly over the phone and by email with our new multi-channel tech
• work as part of a wider team to improve overall customer satisfaction

Requirements

• customer service: 1 year

Earnings for position customer service representative

Responsibility

• write PQQs & tenders utilising information from across the business
• assisting with the data and information sourcing and collecting from across the business to meet tender deadlines
• reliability
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• respect
• establish and maintain a library of tender information
• establish a tender / PQQ tracker to achieve internal milestones and ensuring bids are submitted on time
• flexibility
• support with the development of a tender process
• assist with development of client presentations
• to work closely with the Business Development Director and Head of Strategic Sales to submit PQQs, tenders and bespoke proposals on time
• ensure the Sales Database is kept up to date with client and project information and changes
• drafting reports and updates where appropriate
• to work within the sales team to support and progress leads and opportunities to close business where appropriate
• to identify improvements to existing systems / processes and implement agreed changes where appropriate
• attend seminars, conferences and events where appropriate
• assist with timely updates to strategic clients during the tendering process • Support and develop Strategic Sales updates for monthly Board papers including information collection from BDMs and other colleagues
• use of social media platforms to help Leep brand awareness

Requirements

• excellent communication skills
• the ability to build relationships with people at all levels and manage stakeholders
• strong problem-solving and creative skills
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• an ability to stay calm under pressure and keep to deadlines
• strong sales and negotiation techniques is not necessary but would be beneficial for the role
• A knowledge of the utility market is not necessary but would be beneficial for the role
• strong time management skills

Responsibility

• manage and coordinate month end accounting process. This includes ownership of the corporate calendar, closure meetings and financial reporting
• manage and coordinate annual audit process and other audit related activities
• reliability
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• respect
• ensure that all financial transactions are properly recorded, filed, and reported
• responsible for all submissions in relation to banking facilities
• flexibility
• responsible for the financial forecasting, budgeting, and reporting of overheads
• manage cash flow by tracking transactions and regularly reviewing internal reports
• oversee regulatory reporting, frequently including tax planning and compliance
• manage the Financial control including balance sheet Recs are complete in a timely fashion, and ensuring operational balance sheets are reconciled & understood on a monthly basis
• evaluate the effectiveness of accounting software and supporting database, as needed
• report to the CFO with timely and accurate financial information
• management of the Central Finance team completing regular appraisals and ensuring the team are engaged & have development plans in place

Requirements

• team Management skills Ability to delegate & organise DLA within team
• highly organised & used to working in process heavy environments
• strong Financial Accounting knowledge & prior experience of leading an audit
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• prior knowledge of Statutory financial requirements e.g VAT & Tax returns
• prior knowledge of Treasury & reconciliation of high volume /low value transactions
• the ability to communicate effectively both verbally and written to all levels of the organisation and external parties
• strong IT skills for manipulation of data and presenting to both internal and external parties
• some travel between offices as work dictates
• qualified ACA, ACCA, CIMA Qualified

Benefits

• company car

Responsibility

• management update and communication plan with project stakeholders
• reliability
• attend client meetings and take meeting notes
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• respect
• attend site visits for project familiarisation
• flexibility
• to work with 3rd party back office staff to move actions along where they could potentially impact successful delivery
• early identification and mitigation of potential process snags which could put timely scheme completion at risk
• to co-ordinate the SPD team in order to ensure progress on key actions and report status and movement against live projects for internal and project stakeholders
• raising and receipting project related Purchase Orders, aiding the Head of SPD in budget monitoring
• management of Project risk registers, directories, programmes etc
• detailed understanding of what each Strategic Project Manager is working on and act as the ‘go to’ point of reference for information
• tracking TOR status and approvals to ensure responded to in a timely manner, track status and chase responses to avoid delays
• manage the Strategic Project Email account
• monitoring of the Project Trackers, SLP & ICP Trackers to ensure prompt actions are taken by all parties
• to provide PA support including diary management to the Director of Operations
• travel and accommodation bookings for the team
• ensure that role profiles and appraisal documents are in place and up to date across the directorate
• management of all legal documentation – ensuring it’s logged when received, receives necessary signatures in a timely manner, saved and distributed appropriately and tracked where necessary
• supporting the compilation of the monthly asset payments that have been connected and passed to Asset Management
• monitoring and progression of SPD legal process, with the understanding required of the common issues to flag areas of delay or risk
• attendance to and accurate recording of Operations meetings
• ensuring that the field-based Operations team have the office support required to perform at their best

Requirements

• excellent organisational skills
• exceptional knowledge of all Microsoft Project
• ability to communicate and display professionalism at all levels
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• excellent communication and professionalism at all levels
• accuracy and attention to detail
• ability to adjust priorities if/when urgent matters arise