LEARN TRADE SKILLS is looking for employees for positions:
customer service representative
Working hours
full-time
Salary
salary
Education
GCSE or equivalent
Responsibility
build and maintain relationships with customers to understand their training needs and provide suitable solutions
meet or exceed sales targets and objectives within the assigned territory or market segment
assist in maintaining customer records and updating the customer relationship management system
provide exceptional customer service, ensuring a positive experience throughout the sales process
collaborate with the marketing team to develop effective sales strategies and campaigns
promote and sell our electrical training courses and services to prospective customers through various sales techniques, including cold calling, email marketing, and face-to-face interactions
stay updated on industry trends, competitors' offerings, and new training opportunities to effectively communicate value propositions to customers
prepare sales reports, including activity reports, sales forecasts, and pipeline updates
Requirements
proven experience in sales, preferably in a commission-based role
excellent communication and interpersonal skills, with the ability to build rapport with customers
strong negotiation and persuasion abilities to close sales and overcome objections
customer-focused mindset and ability to provide exceptional customer service
proficient in using CRM software and other sales tools to manage leads and track sales activities
self-motivated and target-driven, with the ability to work independently and as part of a team
strong organizational and time management skills to handle multiple tasks and prioritize effectively
knowledge of the electrical training industry or related field is a plus
bid writer
Responsibility
research and identify suitable funding opportunities and potential clients
write and submit high-quality bid proposals on time
collaborate with different departments to gather necessary information for proposals
analyze bid requirements and specifications to identify key themes, win themes, and value propositions
create and manage a bid library for easy access to pre-written proposal content
conduct regular market research to stay up-to-date with industry trends and requirements
Requirements
proven experience in writing winning bids and proposals
excellent writing and editing skills
strong attention to detail and ability to meet tight deadlines
good project management and organizational skills
ability to work independently and as part of a team
familiarity with the training and education industry is a plus
bid Writing: 3 years
web developer
Working hours
part-time | Temporary | Contract
Responsibility
collaborate with our team to understand our website needs and objectives
develop and maintain our website, including coding and programming
ensure website functionality, performance, and user experience
regularly update website content and design elements
troubleshoot website issues and bugs
implement website security measures to protect against cyber attacks
Education
A-Level or equivalent
Requirements
proven experience as a Freelance Web Developer
proficient in web programming languages such as HTML, CSS, JavaScript, and PHP
familiarity with website platforms such as WordPress and Wix
knowledge of website development frameworks such as React and Angular
understanding of website hosting and server management
strong problem-solving and troubleshooting skills
excellent communication and collaboration skills
web development: 2 years
sales executive
Working hours
full-time | Part-time
Salary
salary
Responsibility
sell products and services to organisations
interact with customers and potential customers
respond to customer complaints, requests for assistance, and complaints about products or services
sell additional products to current customers
adhere to the SLAs made with clients at the time of contract negotiation
keep costs down
keep the company's reputation high
Requirements
sales: 1 year
marketing manager
Salary
salary
Responsibility
minimum 2 years experience in Marketing and Social Media related roles
design, photography, and video editing skills
strong copywriting skills are a must. Skilled at writing on brand captions, newsletters and press copy
up to date with the latest social media trends, best practices, competitive tools, and marketing products
outstanding collaboration and communication skills
exceptional time and project management skills - extremely organised & detail oriented
if the role is remote, collection of media from the team and via photoshoots would need to be organised