LEARN TRADE SKILLS  Salary

1 FIELDINGS ROAD CHESHUNT WALTHAM CROSS EN8 9TL ENGLAND
TIN: 11469001

LEARN TRADE SKILLS
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LEARN TRADE SKILLS is looking for employees for positions:

customer service representative

Working hours

  • full-time

Education

  • GCSE or equivalent

Responsibility

  • build and maintain relationships with customers to understand their training needs and provide suitable solutions
  • meet or exceed sales targets and objectives within the assigned territory or market segment
  • assist in maintaining customer records and updating the customer relationship management system
  • provide exceptional customer service, ensuring a positive experience throughout the sales process
  • collaborate with the marketing team to develop effective sales strategies and campaigns
  • promote and sell our electrical training courses and services to prospective customers through various sales techniques, including cold calling, email marketing, and face-to-face interactions
  • stay updated on industry trends, competitors' offerings, and new training opportunities to effectively communicate value propositions to customers
  • prepare sales reports, including activity reports, sales forecasts, and pipeline updates

Requirements

  • proven experience in sales, preferably in a commission-based role
  • excellent communication and interpersonal skills, with the ability to build rapport with customers
  • strong negotiation and persuasion abilities to close sales and overcome objections
  • customer-focused mindset and ability to provide exceptional customer service
  • proficient in using CRM software and other sales tools to manage leads and track sales activities
  • self-motivated and target-driven, with the ability to work independently and as part of a team
  • strong organizational and time management skills to handle multiple tasks and prioritize effectively
  • knowledge of the electrical training industry or related field is a plus