LAWES CONSULTING

Responsibility

• deal with enquiries from brokers
• to underwrite a profitable account of renewal and new business
• put up quotes
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• working with a team of underwriters to ensure profitable growth in the region
• act as one of the most senior referral points within the commercial underwriting set up
• develop and maintain relationships with your panel of brokers within the region
• generate New Business whilst writing within risk selection, appetite, and authority
• promoting the products and profile of company to brokers
• underwriter various commercial lines including property, casualty, combined, fleet and trade
• develop and maintain relationships with clients and third parties
• planning, developing and managing identified broker development opportunities
• underwrite mid-market anew and existing business cases
• enhance standing and presence locally by maintaining strong personal relationships with key directors and staff at the Region's most important brokers
• follow our broker engagement processes to maximise opportunity
• investigate Insurance legislation regulation and compliance issues relative to transacting business overseas and in the UK
• generate pipeline with your panel of brokers
• work with senior management on underwriting reports and monitoring
• to develop trading methods to secure high conversion through successful lead to quote rates
• maintain personal knowledge of relevant technical issues
• achieve GWP, profit and expense targets by managing and operating to the Key Performer Indicator targets of the region
• underwrite more complex cases based on experience and knowledge
• work closely with other areas of the business on large, complex accounts
• to comply with Binder, procedures and underwriting authority levels
• to undertake a technical QM audit to identify areas of training and development
• support other areas of the business on a technical level
• support the personal development of the underwriting staff in the Branch by delivering technical guidance
• establishing and maintaining strong personal relationships with key staff across the region's brokers
• initiating, managing and reporting on designated projects
• act as a referral point within the team
• mentor and and coach underwriters
• to achieve personal and business objectives
• ensure your panel is running profitably
• undertake referral cases above the authority levels of Underwriters, Assistant Underwriters & Technicians whilst adhering to individual authority level
• display strong trading behaviours and skills that support conversion and the strengthening of our broker relationships
• acting as a referral points for subordinate Underwriters
• grow and develop lasting relationships with brokers and third parties within the region
• offer technical knowledge to other areas of the business
• ensure service standards are achieved
• take ownership for continuous personal improvement within an environment that actively encourages and supports it, including knowledge of relevant technical matters
• work collaboratively with other parts of the organisation, when required
• the jobholder will, at various times, act for the insured and insurer
• work collaboratively with other parts of the organisation, especially the claims and survey teams, when required
• underwriting of new business, by producing terms and converting business. This should at all times be geared to achieving the businesses annual target loss ratios
• underwriting of technical new business, renewals, MTA's by producing terms and converting/retaining acceptable business. This should at all times be geared to achieving the businesses annual target loss ratios
• deal with Fleet renewals by producing terms and retaining acceptable business. Conduct regular case reviews to ensure that technical procedures and standards are always followed
• meeting new brokers and clients raising brokers' and clients awareness of products launching new products corporate hospitality and visiting UK regions and overseas countries where relationships are developed or need developing further
• work collaboratively and constructively with both team colleagues and those in other parts of the organisation
• to develop high quality relationships with Brokers by undertaking frequent Broker visits to develop the broker account and actively promote the organisation and associated products
• to support the personal development of the underwriting staff by delivering technical guidance and undertaking referrals above the levels of the underwriters control
• assisting in the development of effective communications with all other department, promoting and adhering to TCF culture at all times
• working with the team to understand and contribute towards the professional indemnity strategy and business plan and supporting the strategic development of the professional indemnity account

Requirements

• minimum A level standard preferred
• professional Certification - progress towards ACII preferred
• level 3 ACII desirable
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• minimum 5 years' experience in professional indemnity insurance, ideally in underwriting
• strong broker relationships within the UK
• minimum - Cert CII
• tech or Professional Indemnity experience is essential
• experienced Commercial Underwriter
• strong commercial underwriting experience is essential
• commercial underwriting experience is essential
• if you have the relevant experience or know someone that does please contact us now on or email me at
• CII/ Dip CII, educated to A-Level standard or equivalent
• have a good understanding of the PI/FL market
• good understanding of the commercial insurance market
• technical underwriting knowledge
• have a good understanding of the commercial insurance market
• skills / Competencies
• ideally at least 3 years' experience in underwriting
• underwriting experience is essential
• experience dealing with large, complex risks
• understanding your insurance market - at least 3 years' experience in underwriting
• previous New Business experience preferred
• high level of Underwriting authority or significant progression towards achieving this
• excellent management skills
• proven broker account development and management
• proven broker relationships
• experience of planning and prioritising client renewals and seeking business opportunities
• excellent organisation skills
• being able to negotiate flexibly and appropriately
• proven Track Record in Underwriting Development
• visit the JobsAware website for information and free expert advice for safer work
• strong communication and social skills with clients and colleagues, good level of numeracy and literacy coupled with excellent attention to detail
• excellent relationship management
• effective selling skills
• ability to negotiate flexibly and appropriately
• excellent communication skills
• report this job
• analytical problem solving approach with initiative and a 'can do' attitude
• demonstrates a range of influencing and negotiation approaches
• the job holder will ideally have at least 5 years' experience in the Commercial Insurance industry, strong interpersonal skills and work in a structured, organised and planned manner
• an insightful, ambitious, willing teammate who takes ownership and accountability, keen to share expertise
• risk Perception
• firm grasp of risk exposure, able to determine the acceptance criteria and risk classifications in a range of complex or unfamiliar situations

Benefits

• mutual

Earnings for position underwriter

Responsibility

• ensuring adequacy and appropriateness of cover
• attending occasional client visits/meetings when necessary
• proactively managing valued client and insurer relationships

Requirements

• must have 3 years minimum experience working within a broking or underwriting environment
• educated to GCSE level an advantage
• cert CII qualification an advantage
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• insurance qualifications beneficial
• you must be confident proactive and have a positive attitude
• ability to work alone and as part of a team
• positive can-do attitude
• strong team ethic
• manage time effectively; ability to work under pressure
• good personal organisation skills
• 4 Years+ commercial account handling experience
• A strong ability to build relationships and work with others is a key requirement of the role as there will be a need to link in closely with the broking team at renewal time
• good timekeeping and presentation of self and work
• strong negotiation and interpersonal skills
• excellent communication skills: written and oral
• articulate & Numerate
• works with a high degree of accuracy in all tasks

Earnings for position account handler

Responsibility

• review and develops strategies for improving the underwriting results and increasing distribution of key products
• to really understand what matters to the customer and put this first
• ensure all planning, Building Regulations, Party Wall and CDM issues are addressed
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• to prepare initial appraisal reports with cost recommendations
• organise and monitor the Underwriting Audit function
• to manage the performance of contractors in order that the repair phase of subsidence claims progresses efficiently and fairly in a manner that supports the customer and partners our insurance clients brand and values
• guide and review the improvement of underwriting policies & procedures to monitor compliance with underwriting standards and identify methodologies for improving controls and efficiencies
• to understand the scope of repairs on site and set a strategy for completion understanding each individual demand and likely outcome
• working as a key stakeholder on project related projects across the business as requested
• assume responsibility for development and evolution of package policies and the profitable growth and development thereof.Work to include the updating of coverage, policy wordings and related product literature
• to develop, manage and maintain relations with internal and external parties to ensure customer demands are met fully
• manage, enhance and maintain the relevant Underwriting and Procedural guides and rating tools and update Underwriting Guideline for all distribution channel
• contributing to product innovation in our chosen markets, challenging the status quo
• support Chief Underwriter in setting and delivering Underwriting Key Performance Indicators and overseeing the delivery of company plan
• to promote the Company ethics and values, focus on what matters to the customer and promote clients insurance brands
• to prepare repair schedules and specifications; undertake pre-contract meetings and contract supervision, ensuring that a high standard of records are kept of meetings, inspections and discussions which have taken place
• ensure good quality two–way communication between Underwriting Management and Claims Department, to identify adverse trends or technical aspects and necessitate changes to either policy or procedure by underwriting teams
• support Chief Underwriter in wording drafting and wording reviews as well as participate in product development as required.Comply with all applicable legal and regulatory requirements and ensure, at a level appropriate to the position, that appropriate measures are in place to ensure this compliance
• to identify and understand the nature of any blockages and failure demand - take ownership of issues to identify problem at root cause and adopt getting it right first time to enhance the customer experience
• support Chief Underwriter to provide product focussed advice to underwriters on relevant matters and working to resolve product related challenges as they arise
• support Chief Underwriter in monitoring framework for underwriting authorities
• to ensure that time spent adds value to the claim's lifecycle - undertake value work - right time, right place to actively control costs and reduce indemnity spend
• to take sole responsibility for the repair phase of every claim personally handled - ensure parties are kept informed and work with others to build on end to end flow
• to add value to the customer journey by keeping all parties fully updated on progress of the repair phase

Requirements

• good technical skills and problem solving ability to recognise difficulties and take proactive measures to overcome problems
• well developed and effective written and verbal communication skills, to articulate complex issues
• strong organisation and time management skills; to deliver on a variety of actions to tight timescales
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• good dispute resolution handling skills to manage disputes effectively and proactively
• strong computer literacy skills to make effective use of a variety of ICT platforms and applications

Earnings for position manager

Responsibility

• to manage compliance with the CDM Regulations on all cases where the CDM Unit are instructed
• provide internal reports
• to promote awareness of CDM to all staff members across the business
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• assist in developing, managing and maintaining relationships with internal and external parties to provide this technical advice
• to keep technical skills and knowledge up to date
• to identify and monitor training of both internal staff and Contractors who we engage with
• assisting the CDM Unit as it provides an excellent standard of CDM advice and guidance and provides our clients with an exceptional service whilst meeting agreed SLAs
• assist in providing guidance and support on CDM to the CDM Unit, our clients Employees to enable them to work to their maximum potential in dealing with the requirements of the regulations

Requirements

• nebosh Qualified and or L6 equivalent
• nebosh Construction
• qualified IMaps Principal Designer
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• construction Experience
• practical experience with CDM Regulations
• membership of one or more Professional bodies relevant to the role
• excellent analytical and decision-making ability to analyse complex information correctly and make sound decisions to support business needs
• good investigative skills
• well-developed and effective written and verbal communication skills, to articulate complex issues
• excellent report writing with attention to detail
• strong organisation/time management skills to deliver on a variety of actions and to tight timescales
• persistent approach
• strong influencing skills in order to energise others and complete the job in an accurate and timely manner
• excellent temperament
• good computer literacy skills to make effective use of a variety of ICT platforms and applications

Earnings for position construction manager

Responsibility

• booking of smart appointments for Adjusters including gathering of all relevant information to aid the adjuster on site
• appointment of approved suppliers
• use of Management tools to drive performance / ensure key SLA’s for suppliers are adhered too
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• ensure compliance with "Active Drying" using project management Gant Charts to track & update
• take control of claims including reducing claims lifecycles through pro-active management of suppliers / reduce costs
• robust Challenge of building scopes & variations - record all challenges on the system
• agreeing to suitable mitigation on losses at FNOL as required (ensuring where appropriate this is "without prejudice" where liability has not been established
• manage own case load to ensure key SLA’s / proactivity and fee targets are completed
• customers to be at the front of all activity including policyholders, Brokers & all other key stakeholders & ensuring they are communicated at key events / changes at all times
• ensure your files are accurately reserved in line with the company reserving philosophy
• provide a high level of service to customers, third parties and suppliers

Requirements

• extensive knowledge of Domestic Claims
• ability to negotiate & settle claims using a variety of methods in line with TCF and Client requirements
• good negotiation skills - for arranging appointments and explaining information when there is pushback on settlement
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• strong relationship building skills - engaging with all parties, providing support and help when it's most needed
• to understand what matter to the customer and to put this first - putting yourself in their shoes
• good IT skills, with a keen eye for detail
• ideally hold an insurance qualification, but we'll support and fund you to gain this if not
• flexibility in travelling on adhoc occasions for training and meetings

Earnings for position claims handler