LAND'S END

Responsibility

• oversee the delivery of food & beverages to all customers visiting during the day
• it is famous for its unique location and beautiful scenery which attract in excess of 400,000 visitors a year
• maintain and develop operating profits, develop strategies to meet and exceed budgets and targets for revenue and payroll
  Show more +38
• take an active role in the training and mentoring of new catering team members and team leaders
• cliff top trails, breath taking views, family attractions, seasonal events, a range of shopping and catering outlets
• planning food and beverage menus
• always deliver exceptional Customer Service and Customer Management
• always adhere to company policies & procedures
• scheduling shifts
• manage and maintain correct staffing levels to ensure customer satisfaction and profitability
• carry out any reasonable request given by your line manager
• co-ordinating food preparation and service within all units
• deal with Customer queries and complaints in a professional & courteous manner
• you will set and maintain high standards of safety and hygiene and be great at keeping records of these
• maintain personal knowledge by completing in-house training and attending courses as required
• set on 110-acre site, Land’s End is one of Britain’s most loved landmarks, and is located at the westernmost point of the United Kingdom, 200ft above the Atlantic Ocean
• liaise with your line manager regarding all new products and promotions, ensuring the information is passed to all team members
• manage & maintain correct staffing levels to ensure customer satisfaction and profitability are in line
• demonstrate an active role in achieving all financial targets set
• be responsible for your department adhering to health & safety policies and implement best practice principles to all aspects of Health & Safety including COSHH & PPE, and legally compliant
• we are currently seeking an enthusiastic and ambitious leader to join our management team in the day-to-day running of our Catering outlets we have across the site
• maintain accurate stock control, including ordering, delivery checks, date checks and wastage
• as part of the management team you will understand exactly what it takes to deliver excellent customer service and have experience of managing a busy catering operation, delivering staff training and managing team performances
• ensure all new starters have received the relevant training, they have all the tools and skills to complete their roles and that the company have all the relevant information on their paperwork to process them as a new starter
• monitor and organise stock rotation as required
• ensure high Food Safety standards are met at all times
• deal with deliveries & report any loss or damage as necessary
• monitor and follow up on Food Safety documentation during the working day
• ensure all staff members are adhering to the company’s policies & procedures as set in the Land’s End Catering training manual
• carry out any reasonable request given by a member of the senior management team
• liaise with your line manager regarding all new products and promotions, ensuring the information is passed to all staff members
• manage cleaning schedules to ensure highest standard of cleanliness at all times in line with the LE standard
• adhere to and ensure all staff members uphold LE policies & procedures for Cash Handling
• ensure customers are offered promotions and up selling is taking place at every opportunity possible, monitoring all team members performance in doing so
• to keep all documentation and records up to date
• responsible for: All outside catering units and team
• ensure all departments unit bible and COSHH information is up to date, correct and that all staff have a full knowledge of its location, information & execution
• ensure employees are serving and presenting all products quickly and efficiently
• work alongside the Kitchen ensuring that standards of both food service and production are consistently high, ensuring this is passed on to all members of the team
• attend regular meetings as requested by your line manager
• complete the monthly stock take as required

Requirements

• catering: 1 year
• performance management, supervisory: Demonstrate ability to relate to communicate with & motivate employees to sustain high performance & quality levels
• knowledge of budgeting process: Demonstrate knowledge of & skill in creating & maintaining within the departmental budget

Trade

• food Preparation & Service
• Food Preparation & Service

Earnings for position catering manager

Current offers for the position:

Responsibility

• deliver exceptional customer service at all times
• greet and welcome guests in a friendly and professional manner
• register guests and assign rooms, ensuring all necessary information is obtained
  Show more +7
• provide information about hotel facilities, services, and local attractions
• handle guest check-ins and check-outs efficiently and accurately
• answer phone calls and respond to guest inquiries or requests promptly
• assist with reservations and cancellations, ensuring accuracy of information
• handle guest complaints or concerns, escalating to management when necessary
• maintain a clean and organised front desk area
• ensure guests are made aware of promotions and offers at every opportunity

Requirements

• excellent phone etiquette and communication skills
• strong customer service skills with the ability to handle difficult situations diplomatically
• multitasking abilities with attention to detail
  Show more +4
• proficient computer skills, including knowledge of hotel reservation systems
• flexibility to work shifts, including evenings, weekends, and holidays
• A positive “can do” attitude, whilst remaining friendly, smiley, sociable and welcoming to our guests
• customer service: 1 year

Earnings for position hotel receptionist

Current offers for the position:

Responsibility

• it is famous for its unique location and beautiful scenery which attract in excess of 400,000 visitors a year
• take an active role in the training and mentoring of new catering team members and team leaders
• cliff top trails, breath taking views, family attractions, seasonal events, a range of shopping and catering outlets
  Show more +27
• always deliver exceptional Customer Service and Customer Management
• always adhere to company policies & procedures
• carry out any reasonable request given by your line manager
• deal with Customer queries and complaints in a professional & courteous manner
• you will set and maintain high standards of safety and hygiene and be great at keeping records of these
• maintain personal knowledge by completing in-house training and attending courses as required
• set on 110-acre site, Land’s End is one of Britain’s most loved landmarks, and is located at the westernmost point of the United Kingdom, 200ft above the Atlantic Ocean
• liaise with your line manager regarding all new products and promotions, ensuring the information is passed to all team members
• manage & maintain correct staffing levels to ensure customer satisfaction and profitability are in line
• demonstrate an active role in achieving all financial targets set
• we are currently seeking an enthusiastic and ambitious leader to join our management team in the day-to-day running of our Catering outlets we have across the site
• maintain accurate stock control, including ordering, delivery checks, date checks and wastage
• as part of the management team you will understand exactly what it takes to deliver excellent customer service and have experience of managing a busy catering operation, delivering staff training and managing team performances
• monitor and organise stock rotation as required
• ensure high Food Safety standards are met at all times
• deal with deliveries & report any loss or damage as necessary
• monitor and follow up on Food Safety documentation during the working day
• ensure all staff members are adhering to the company’s policies & procedures as set in the Land’s End Catering training manual
• liaise with your line manager regarding all new products and promotions, ensuring the information is passed to all staff members
• manage cleaning schedules to ensure highest standard of cleanliness at all times in line with the LE standard
• adhere to and ensure all staff members uphold LE policies & procedures for Cash Handling
• ensure customers are offered promotions and up selling is taking place at every opportunity possible, monitoring all team members performance in doing so
• to keep all documentation and records up to date
• ensure employees are serving and presenting all products quickly and efficiently
• work alongside the Kitchen ensuring that standards of both food service and production are consistently high, ensuring this is passed on to all members of the team
• attend regular meetings as requested by your line manager
• complete the monthly stock take as required

Current offers for the position:

Responsibility

• who We Are
• land’s End forms part of the Heritage Attractions Group who own & operate a range of landmark sites throughout Great Britain
• spread over 130 acres of wild & maintained grounds & an array of historic buildings
  Show more +16
• our Mission Statement
• the Role
• land’s End is situated at the most south westerly point of mainland Britain & is an iconic destination visited by many each year
• duties include responding radio calls for small repairs & breakdowns, working on pre-planned maintenance, larger scale renovations & general upkeep
• the decorator, paints & applies wallpapers & other decorative & protective finishes to a wide range of surfaces
• we are the custodians of the spaces and places that people love. We preserve, protect and promote our unique landmarks ensuring a quality experience for our visitors at all times. We ensure that we always treat our people and places with respect
• the decorator is also responsible for maintaining their equipment & ensuring adequate stock levels of consumables
• responsible for keeping our buildings & the landmark in great condition, business operational, looking clean & respectable, ensuring that the decoration & functionality is to a high standard inside & out
• main Responsibilities
• maintenance are responsible for daily small repairs to cover breakdowns & will be involved in project works for upgrades throughout the site
• maintaining condition & appearance buildings & public spaces
• operating in a clean & tidy manner reducing impact on the business operating where possible, replacing fixtures after completing projects
• responding to breakdown & small repairs
• duties include preparing surfaces, applying paints & finishing touches on project works as well as freshening up existing surfaces including walls, ceilings & furnishings
• performing other duties as required
• cleaning & maintaining, equipment & materials

Requirements

• painting: 1 year
• maintenance: 1 year

Current offers for the position:

Responsibility

• take a hands-on role whilst also guiding others
• to arrive to work on time and be ready to work
• be correctly dressed, clean & tidy & adhere to LE policy on personal hygiene
  Show more +11
• carry out any reasonable request given by your line manager
• deliver exceptional Customer Service and Customer Management at all times
• deal with Customer queries and complaints in a professional & courteous manner
• maintain personal knowledge by completing in-house training and attending courses as required
• take an active role in the training and mentoring of new team members
• always adhere to company policies & procedures
• demonstrate an active role in achieving all financial targets set
• adhere to and ensure all staff members uphold LE policies & procedures for Cash Handling
• have an understanding of the 14 allergens and be aware of how to access information and present it to customers when required as set out in the LE catering training manual
• ensure customers are offered promotions at every opportunity possible, monitoring other staff members performance in doing so
• to keep all documentation and records up to date

Requirements

• customer Service: 1 year

Current offers for the position: