LAITHWAITES WINE

Responsibility

• marketing materials

Requirements

• customer focused
• target driven and pro-active
• ambitious and eager to learn
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• customer service experience
• full clean UK driving license is essential
• passion for and willingness to learn about wine
• educated to GCSE Level or above
• constantly strives for high standards and consistently achieves them
• organised and efficient
• physically able to cope with regular manual handling/lifting
• we've also received Great Place to Work 2022 accreditation and UK Best Workplace for Women 2022
• WSET qualification and Retail Experience
• creative and innovative
• you must have the right to work in the UK to proceed with your application
• attention to detail and ability to prioritise
• no agencies please
• customer focused, target driven and pro-active, ambitious and eager to learn, passion for and willingness to learn about wine, constantly strives for high standards and consistently achieves them, organised and efficient, creative and innovative, attention to detail and ability to prioritise, personable and approachable with strong communicative skills
• personable and approachable
• strong communicative skills
• as well as a competitive salary there are also a range of excellent Company benefits, which include among other things PHI, Life Assurance, generous staff discount, Company performance bonus, generous pension scheme, enhanced paternity/ maternity leave, annual Flexible Benefit window and a day's holiday for your birthday
• full clean UK driving license required
• you'll be able to participate in Health and Wellbeing initiatives which run throughout the year as well as opportunities for learning and development
• no Agencies please
• doing Things Beautifully is at our core. We are an equal opportunities employer and welcome applications from anyone regardless of race, sex, sexual orientation, religion / belief, age or disability
• bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs. Report this job

Earnings for position retail advisor

Responsibility

• determine what your personal and shops objectives should be working with the Retail Operations Manager
• maintain and own the communication process between the central management team and your shops team creating a well-run retail operation
• responsible for generating a positive environment for all staff to work in and for coaching and development to flourish
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• undertake weekly team meetings with the staff to ascertain any problems or development needs
• to actively lead a professional, efficient and organised team ensuring that optimum performance is maintained at all times
• ensure that Targets are closely monitored and understood by the team whilst working with central management team to ensure that these can be met with appropriate marketing and customer contact
• ensure all communications are cascaded to your team including the Monthly plan and the Ops Planner
• actively assist the central management team to monitor the performance of the shops team, ensuring everyone is working to their potential and using all development opportunities available
• influence and encourage up selling amongst your team - then analyse and monitor performance and progress

Requirements

• excellent communication and influencing skills with staff, central operations team and customers
• approachable and friendly
• driven by targets, sales and results
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• pro-active
• commercially focused
• ability to prioritise workloads
• be able to cope with authority in a business environment
• takes responsibility for own actions and those of your team
• constantly strives for high standards and consistently achieves them
• passion for and willingness to learn about wine
• ability to make an immediate and positive impact with all people you are in contact with
• the ability to lead from the front and manage a diverse team
• the ability to tackle difficult situations as and when they arise

Requirements

• customer Service
• sales
• telephone Sales
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• wine
• you must have knowledge and interest in wine
• you must be a sales driven self-starter, who motivates themselves and is well organised
• you must be able to engage with customers and build strong rapport and trust in your recommendations
• you must be a good listener and empathetic with a quick and open mind
• you must be motivated by setting goals, achieving, and exceeding them
• you must be resilient and competitive
• you must be comfortable, clear, and concise on the phone
• you must have the ability to thrive under pressure and confidence to deal with issues that arise