KNIGHTSBRIDGE GARAGE Salary
11 FRIARS CLOSE SELSTON NOTTINGHAM NG16 6QA
TIN: 04778784
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Earnings on positions in KNIGHTSBRIDGE GARAGE
KNIGHTSBRIDGE GARAGE is looking for employees for positions:
service advisor
Working hours
- full-time
Responsibility
- an excellent working knowledge of motor vehicles and parts is essential
- customer Service is the primary focus of your role and you'll be supported fully in your development within this role
- we are a long established, independent garage offering car repairs, MOT and servicing and our reputation for customer satisfaction is important to us
- job Type: Full-time
- the role: As a Customer Service Advisor / Receptionist you will deal directly with customers, scheduling service work to their vehicles and informing them of any additional repairs required with professionalism and excellent communication skills over the phone and face to face
- your duties include: Greeting customers, handling enquiries and scheduling work Answering the telephone Interpreting customer concerns and comments and liaising with the workshop team Liaising with customers and gaining authorisation for any additional work required Keeping customers fully informed and arranging vehicle collections and deliveries in a timely manner Handling customer concerns Responding to customer requests Preparing estimates for the customer Preparing invoices for the customer Good organisational skills and the ability to multi task The ability to gather technical information and relay it in a way that customers will understand Previous experience of working within the motor sector is essential
Requirements
- MOTOR TRADE: 4 years
- MOTOR TRADE: 1 year