KITCHEN DOOR WORKSHOP  Salary

8 HORSTED SQUARE, BELLBROOK BUSINESS PARK, UCKFIELD TN22 1QG

KITCHEN DOOR WORKSHOP
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KITCHEN DOOR WORKSHOP is looking for employees for positions:

customer service manager

Working hours

  • full-time | Permanent

Benefits

  • profit sharing

Responsibility

  • there is ample free, on-site parking and we are just a short walk from Uckfield town centre
  • our open plan offices are comfortable, bright, modern and are fully air conditioned
  • kitchen Door Workshop is located in Uckfield, which benefits from good public transport links both by rail and bus, and is within easy commuting distance of Brighton, Eastbourne, Tunbridge Wells and Haywards Heath
  • kitchen Door Workshop has a positive and friendly culture, with an open and honest atmosphere. We are an employee-owned business, invested in each of our staff members achieving their full potential, and having a meaningful stake in the business
  • this is a multidisciplinary role. You will be expected to be a point of escalation for customer service issues, to help liaise with couriers and suppliers, and to undertake some Sales Team administration

Requirements

  • A passion for customer service
  • A proven track record of getting the most from a small team
  • an encouraging and lively approach
  • excellent listening skills, with a grounding in active listening
  • an empathetic approach to problem solving
  • the proven ability to under promise, and over deliver
  • you will be very used to delivering reports to different stakeholders, and working within multiple disciplinaries