KEY SOLUTIONS MORTGAGES  Salary

WESTWICK HOUSE SUMMER LANE WEST WICK WESTON-SUPER-MARE BS24 7TE ENGLAND
TIN: 03022389

KEY SOLUTIONS MORTGAGES
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KEY SOLUTIONS MORTGAGES is looking for employees for positions:

mortgage administrator

Working hours

  • full-time | Permanent

Responsibility

  • answer all incoming calls professionally within 3 rings
  • what sets us apart from our competitors is that we truly care for our clients
  • claiming procuration fees through online system
  • starting life and income protection for clients to ensure that they are fully protected
  • carry out any duties required by the CET Manager
  • ensure we deliver our WOW process and these are sent out on time to clients
  • process B1G1 giving
  • add new clients onto our system, provide case-specific updates to customers, transfer calls to relevant individuals and take and relay clear messages

Requirements

  • customer services experience essential
  • customer service orientated and prepared to go the extra mile
  • excellent interpersonal and communication skills with the ability to interact with a wide variety of individuals
  • confident, clear and professional telephone manner
  • driven and determined with the ability to come up with solutions on their own
  • organised, methodical and patient with great attention to detail
  • ability to work as part of a team and individually
  • good research and problem-solving skills