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Justmylook.com is looking for employees for positions:
customer service representative
customer service representative
Responsibility
to assist customers with any questions or queries they may have with regards to our product range
to assist customers with any issues or queries regarding their orders via email, telephone or live chat
to help customers register on the website and/or assist them with placing their order
escalate where necessary
to handle difficult customer situations with professionalism
to assist the Finance Department with customers on security/fraud checks
maintain an awareness of the aims and objectives, policies and practices of the Company
be an effective member of the team, working cooperatively with all departments as appropriate, raising concerns and issues promptly with the line manager
Education
GCSE or equivalent
Requirements
ability to work efficiently and to tight deadlines in a fast-paced & dynamic environment
highly numerate with strong analytical skills
have exceptional written, copywriting, proofreading and communication skills together with a keen eye for detail and creative flair
have a genuine interest in the beauty industry
ability to be flexible, as per the business' requirements