JUST ASK ESTATE SERVICES Salary
4A & 4B WINTERSELLS ROAD WEST BYFLEET KT14 7LF UNITED KINGDOM
JUST ASK ESTATE SERVICES Premium profile inactive Premium profile inactive
Earnings on positions in JUST ASK ESTATE SERVICES
JUST ASK ESTATE SERVICES is looking for employees for positions:
client administrator
Working hours
- full-time | Permanent
Responsibility
- the Administrator’s primary objective is to achieve a consistently positive service experience for all clients that is best in class
- we are currently recruiting for an Administrator to work in a client service focused role across the full range of facilities management services provided by Just Ask to 90,000 residential properties nationwide
- liaising with sub-contractors, clients and resident to arrange the delivery of sub-contracted works
- the role will work with Operations Managers, Supervisors and the Scheduling and Dispatch team to support efficient and effective delivery of the programme of works schedule and ad hoc work requests
- working with Finance to ensure revenue from ad hoc works is tracked effectively and billed in a timely manner
- acting as the first point of call for client service enquiries and work requests including, but not limited to, bulk waste collections, ad hoc work and sub-contracted work
- briefing Operations Managers and other internal stakeholders on key issues such as complaints, escalations and positive client feedback as required
- managing inbound client communications for a client contract grouping, categorising and logging enquiries using the CRM software package and, working with Operations Managers and Supervisors to ensure all client enquiries are addressed in a timely manner
Earnings on positions in JUST ASK ESTATE SERVICES
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2000 £