project coordinator
3 the last 152 days, recently 2023-09-12
Responsibility
- taking part in project meetings and proposing adjustments
- delivery of Products
- assist with the progression of Juniper projects to a delivery orientated, customer centric culture
Show more +31 - communicating with stakeholders to continuously define project objectives
- coordinating all project team members so workflow remains on schedule
- understand your customers’ needs and make the right recommendations at the right time
- support with the implementation of multiple change management projects to achieve the One Juniper integration
- translating customers’ requests into well-articulated design briefs, ensuring these are delivered to a high standard with the creative and build teams
- assisting and supporting the project manager
- controlling the project schedule
- maintain a team relationship with them throughout each customer order
- good understanding of design best practises and able to critique work to a high standard
- support with the design, execution and management of internal change projects ranging from process design, systems implementation, and operational improvement plans
- tracking and communicating project risks and opportunities
- ability to take feedback and relay it quickly and effectively to the appropriate teams
- using effective project management strategies, ensure that all deliverables are achieved, and projects objectives realised on budget and on time
- looking for ways to increase the project’s profitability and reduce expenses where possible
- ensuring deadlines are met
- project-manage products for customers’ web design orders, marketing collateral and propositions, from commission through to launch. Ensure quality standards, customer expectations and deadlines are met
- communicate to stakeholders in an efficient respectful business-like manner
- organising and attending stakeholder meetings
- ensure all services for each project are delivered within the company’s time, cost and quality KPIs
- providing administrative support
- support the project manager in working closely with operations and product teams, ensure that product releases and migration projects are managed effectively
- identify upselling opportunities and referral propositions
- owning the go to market, staff and customer engagement plans of this strategy is critical to the success of the wider Juniper growth strategy
- organising project team meetings and recording minutes
- always keep up to date, clear records of all communication with customers using the CRM
- keep up to date with DFE requirements and spot opportunities to upskill schools
- maintain a high standard of product knowledge to talk competently to schools about their order and our products and services
- attend meetings and events , seek to maximise sales and raise the company profile where required
- keep track of each stage in the production of multiple websites. Ensure the right people are working on the appropriate tasks to a specific target timescale
- answer inbound telephone calls and direct accordingly
- investigate and solve customers’ complaints. Identify and escalate serious issues to senior management
Requirements
- project Management: 1 year
- excellent leadership skills
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