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Estimated salary
£ 2916
Median salary at JG HR SOLUTIONS
£ 2916Lowest salary
£ 2916The average salary
£ 2916Highest salary
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JG HR SOLUTIONS is looking for employees for positions:
accounts manager
accounts manager
account director
technical manager
customer service advisor
laboratory technician
production manager
Working hours
full-time
Responsibility
would you like to work for a multi award telecommunications company based in Swansea/
be prepared to undertake additional duties as necessary to support the business
uplands Mobiles Ltd are looking for a dynamic, experienced customer account manager who has a proven successful sales record within the industry
address and resolve customer queries, including issues with handsets, signal, billing, and account-related inquiries
prepare and maintain weekly and monthly forecast reports for your direct report, contributing to re-sign, churn, new connections, profitability, and customer service meetings
manage a diverse portfolio of existing and new customers, primarily focusing on our Mobile, Fixed-line, Internet, Hosted, and Digital IT products
stay updated on changes within the Uplands portfolio of products and services
attend relevant meetings and training sessions to stay informed about industry trends and best practices
Requirements
enthusiastic and self-motivated with excellent communication skills
proficient in Salesforce CRM and other relevant interfaces
experience in Mobile, Fixed Lines, Hosted, Connectivity, IT Digital Services and Customer Services
account management: 1 year
telecommunication: 1 year
Contract type
demonstrate expertise in managing, negotiating, re-signing, and closing Communication and IT service contracts
understand key partners such as Virgin Media O2, Vodafone, EE, Three and Gamma