act as first line support to the Branch Manager to lead and support the team to deliver success
lead, coach and support the team to deliver success and promote opportunities for continuous improvement
collaborate with the wider network to support Customer requirements and business activities
develop great relationships with new and existing customers
adjust the nature of services delivered according to developments in customer needs and expectations in line with our Jewson Values
understand customer needs and provide proactive advice and solutions so that you can deliver the best experience possible
get to know the local market to support plans for sales growth
build effective relationships with suppliers
Requirements
strong communication and commercial awareness
first and foremost, we always want to recruit great people that really understand our values and ways of working
previous leadership experience
it is important you have can evidence experience in motivating and driving sales for this role
previous sales experience
you will already have strong communication and commercial awareness to be able to empower the team to provide great customer service
A passion for customer service
an ability to build, develop and maintain relationships
customer service advisor
Requirements
previous industry experience preferred
experience in a customer facing environment
passion for working with people
A positive can-do attitude
customer service: 3 years
builders Merchant: 2 years
Responsibility
dealing with lapsed accounts
generating sales with new and existing customers
use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
keep the branch looking clean and tidy, to make a great first impression on our customers
maintain stock levels, carrying out regular stock counts
get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
work with colleagues to suggest opportunities for improvement
develop great relationships with new and existing customers , understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
hgv driver
Trade
Driving
sales assistant
Benefits
savings plan
company car
Responsibility
welcome customers to the branch and take an active interest in their projects
check incoming deliveries and report missing or damaged products
maintain stock levels in both the shop and yard areas, carrying out regular stock counts
keep the branch looking clean and tidy, to make a great first impression on our customers
use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey
make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
develop great relationships with new and existing customers , understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
Requirements
previous industry experience preferred but not essential
strong organisational skills, with the ability to prioritise work accordingly
strong communication skills
confident working both indoors and outdoors
A health and safety focus
comfortable in a role involving extensive manual handling of bulky items
estimator
Responsibility
support JP Corry’s external and internal sales teams to ensure our customers’ needs are met