practice manager
Requirements
- you are flexible and willing to engage in all aspects of day to day practice, including other employee’s functions when needed
- overseeing day-to-day operations
- learn in order to ensure compliance with relevant laws, customer requirements, regulations and professional standards
Show more +16 - ability to manage budgets, forecast needs, and understand financial statements
- embrace the veterinary business and understand its requirements and specifics, including dealing with animals on occasions
- great financial understanding of running a business/budgeting
- overseeing health and safety compliance
- awareness of veterinary medicine regulations, standards, and best practices
- strong interpersonal and communication skills
- oversee the invoicing and debt management, including insurance claims and charity operations
- ability to elaborate marketing and business strategies and implement them
- have experience and motivation in terms of marketing and business promotion
- previous experience of developing a new business
- strategy design and implementation
- oversee the management and maintenance of sites and assets
- great customer service and communication skills, including professional handling of complaints
- an ability to be flexible and multi-task
- managing customer support team
- familiarity with practice management software and basic IT troubleshooting
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