J.A.K MARKETING Salary
PURFECT HOUSE 11-21 DALE ROAD SHERIFF HUTTON YORK YO60 6RZ ENGLAND
TIN: 04316591
J.A.K MARKETING Premium profile inactive Premium profile inactive
Earnings on positions in J.A.K MARKETING
J.A.K MARKETING is looking for employees for positions:
customer service advisor
Working hours
- full-time
Responsibility
- dealing accurately with telephone queries, ensuring professional, adequate responses are given in line with the company policy
- investigate issues which arise concerning damages, shortages, returns and credit claims
- the processing of orders utilising the company ordering system
- deal with adaptable orders from customers with specific bespoke needs
- where internal manufacturing is required ensure the customers’ requests are articulated on to the system and accurate details communicated to the production team demonstrating the exact requirements
- liaise with other departments to create new special order product requirements including coding and pricing
- maintain the company records both electronically and manually
- troubleshoot customer complaints utilising the company complaints business process guide and other platforms to facilitate a solution in a timely manner
Requirements
- polite and personable in approach
- methodical in approach
- good standard of computer literacy
- attention to detail
- able to work under pressure
- excellent team player
- ability to follow instruction
- ability to analyse and find a solution to customer issues