JACQUELINE & EDWARD is looking for employees for positions:
workshop manager
Working hours
full-time
Salary
salary
Requirements
track record of working with all precious metals
proven metal-smithing skills working to a high standard in sawing, piercing out, polishing, forging and soldering
experienced in setting all precious gemstones
central stone and melee setting in a variety of styles
experience in PUK welding would be preferable
commitment to upholding the highest level of quality and operational excellence
working well as part of a team
ability to take initiative and work self-directed from specification sheets
Responsibility
designing new pieces and collections
collaborate with the business owners on workshop efficiency, training programmes, equipment investment and generally assisting with pushing the business forwards
operations manager
Requirements
at least three years administrative or operational experience is essential
strong administration and system skills, with the ability to multitask
experience in delivering exceptional customer care is required
proactive organisational skills to coordinate orders, makers, material supplies and hallmaking based on delivery deadlines
have experience of managing teams/people
confident using online software and other online tools e.g. Google Workspace
excellent interpersonal skills being able to interact with different personalities , whether in the workshop, on the phone, or on email
Responsibility
help capture social media content showing the fun aspect of the workshop but also the craftsmanship that goes into making our jewellery
oversee office supplies are well stocked
responsible for the ordering of all our ethical materials to facilitate the making of our products / orders
oversee postal duties as and when required
using our work planner management system, you will help prioritise customer orders on a weekly basis to ensure deadlines are never missed and your meticulous organisational skills means material and office supplies are efficiently managed at all times