ITDS MANAGED SERVICES Salary
THE OLD CASINO 28 FOURTH AVENUE HOVE BN3 2PJ UNITED KINGDOM
TIN: 12887375
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Earnings on positions in ITDS MANAGED SERVICES
ITDS MANAGED SERVICES is looking for employees for positions:
service technician
Working hours
- full-time
Education
- GCSE or equivalent
Requirements
- minimum of 5 GCSEs at Grade C or above
- degree Level
- experience of working in a similar role
- further education engineering/IT qualifications
- experience in the IT Services sector
- cyber security qualification
- experience of working in an IT service desk team
- microsoft associate qualifications
Responsibility
- be conversant with service desk process & best practice to deliver a consistently high level & accountable client experience
- attend any relevant Microsoft technical training courses keeping product & process knowledge regularly updated
- visit client sites if needed in a pre-sales or support capacity
- reporting to the IT & Service Desk Manager you will provide 1st & 2nd line technical assistance being part of the day to day operation of the service desk team providing the best level of client support, regular system updates & adopt best working practices
- undertake other duties appropriate to the post as directed by line management
- have knowledge of managed IT hardware & software solutions with regards to installation, troubleshooting & support being able to assist and escalate to software vendors as necessary ensuring any fault or issue is resolved in timely fashion
- provide a sound general understanding of the IT / Cyber Security product stack able to deliver technical Pre-Sales client engagement plus 1st line support with vendor liaison
- to support in any ad hoc project as requested and deemed necessary to support the business
Earnings on positions in ITDS MANAGED SERVICES
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2333 £