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IT NATURALLY is looking for employees for positions:
network engineer
network engineer
project administrator
part time administrator
service manager
Working hours
full-time
Language
english
Salary
salary
Responsibility
in-depth troubleshooting analysis, isolation and resolution of events and incidents
collation of site-specific information from various internal and client provided sources
provision of technical problem management and associated Root Cause Analysis
creation and maintenance of technical documentation and processes, writing and carrying out action/implementation plans for complex change or incident resolutions
creation of migration run books, providing a step-by-step approach for on-site engineers undertaking physical activities
daily updating of assigned Tasks status, including a clear indicating any issues impacting completion
technical configuration and enrolment of new network devices being deployed to sites and packing of hardware ready for postage
contribute to a 24x7 On-call rota and develop processes to enable 1st and 2nd line support functions to proactively manage services
Requirements
cisco CCNA level or above experience
routing and switching experience
detailed knowledge of firewall technologies and Cloud Security
good knowledge of firewall technologies and Cloud Security
experience of enterprise network monitoring and troubleshooting tools i.e., Wireshark
detailed knowledge of TCP/IP and common routing protocols
good knowledge of TCP/IP and common routing protocols
excellent attention to detail and focus on quality of documentation