INTERSOFT SYSTEMS AND PROGRAMMING in London Salary
185 FARRINGDON ROAD LONDON EC1A 1AA UNITED KINGDOM
TIN: 02825778
INTERSOFT SYSTEMS AND PROGRAMMING Premium profile inactive Premium profile inactive
Earnings on positions in INTERSOFT SYSTEMS AND PROGRAMMING
Estimated salary
£ 2916
Median salary at INTERSOFT SYSTEMS AND PROGRAMMING
£ 1666 Lowest salary
£ 2777 The average salary
£ 3750 Highest salary
Do you believe that workers at INTERSOFT SYSTEMS AND PROGRAMMING are paid fairly?
INTERSOFT SYSTEMS AND PROGRAMMING is looking for employees for positions:
service delivery manager
Language
- english
Salary
- salary
Responsibility
- to Manage and provide high quality operational and technical application and systems support to Intersoft customers and internal business functions
- produce DevOps and Service Management metrics and reports
- owner of the Incident, Problem, Change and release management process for respective projects, ensuring Incident and problem management goals are achieved
- assist cross-functional teams with problem management and retrospectives
- minimizing the adverse impact of Incidents and Problems on the business and preventing reoccurrence of Incidents
- assist cross-functional teams with change and release management - the path to live
- support the cross-functional teams with the transition to live - service acceptance process
- you will be responsible for the development and implementation of documented Processes and Procedures where required with self-initiatives
Requirements
- sound knowledge of ITIL, Agile and DevOps including experience of Incident Management, Problem Management, and Change/Release Management
- previous work experience within the logistics industry
- A proven track-record of developing and delivering service improvements
- ITIL Advance level or equivalent certification is desirable but not essential
- proven and extensive experience of service management & application production support with knowledge of service recovery, incident and problem management
- experience using service management, service monitoring, knowledge management, communication and workflow tools, e.g Jira Service Desk, Service Now etc
- extensive problem solving and debugging skills
- experience in providing services to agreed SLA’s
Earnings on positions in INTERSOFT SYSTEMS AND PROGRAMMING
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2777 £