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INTELATECH is looking for employees for positions:
it technician
it technician
Working hours
full-time
Education
GCSE or equivalent
Responsibility
provide 1st/2nd line on-site technical support for clients' hardware, software, and network infrastructure
troubleshoot and resolve a variety of technical issues
install, configure, and maintain hardware and software
maintain accurate documentation of all work performed and issues resolved
communicate effectively with clients to provide status updates and resolve technical issues in a timely manner
the IT Technician will be responsible for providing technical support to our customers, assisting with the installation and configuration of our IT infrastructure
participate in team meetings and share knowledge with other team members
the ideal candidate will have a strong background in troubleshooting and resolution of technical issues, strong computer skills, and a willingness to learn new technologies
Requirements
excellent communicator, face to face, verbally and written
ability to explain complicated concepts in an appropriate way to clients and users
must be able to work in a fast-paced environment and under pressure situations
must be able to work independently and as part of a team
must be able to travel to clients sites, driving licence and vehicle essential
IT support: 2 years
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