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INSTRUCTUS is looking for employees for positions:
business support administrator
business support administrator
programme manager
product manager
Working hours
full-time | Part-time | Permanent
part-time | Permanent
Salary
salary
Responsibility
working within a small team to ensure that admin tasks are completed to meet performance targets and customer timescales
acting as a quality check on the work of other team members to ensure the accuracy and correctness of their administration
assisting the Skills Development & Operations Manager with specific tasks as and when required
host and enable the smooth facilitation of virtual training sessions on Zoom
assist the facilitator in making the delivery as interactive and engaging as possible
calling customers to conduct quality reviews and promote new products and services to them
admin tasks include the processing of apprenticeship certificate claims and carrying out printing and dispatch process
updating contact lists on the organisations CRM system and validating marketing preferences
Requirements
able to demonstrate an excellent level of customer service
high attention to detail and able to remain focused through repetitive tasks
solid IT skills
previous administration experience is desirable
A basic understanding of Apprenticeships would be advantageous but not essential and will be included in the induction training and ongoing development
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