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INREACH GROUP is looking for employees for positions:
support engineer
support engineer
Working hours
full-time | Permanent
Requirements
you will have experience in a 2nd Line Support, System Administrator position
experience in PC Hardware and software
network cabling and Networking experience of Windows and MS packages including, Office, Internet and Exchange
key experience in Microsoft Server and Exchange
you Must have a full UK Driving license
2nd line support: 1 year
qualifications in: CompTIA A+, MCP/MCSE , CCENT
Responsibility
provide monthly Client Support Team performance statistics and where necessary propose improvement strategies to correct poor performance to senior management
you will manage and facilitate the service of the client service desk and managed service platform. To diagnose and resolve in an efficient and timely manner, customer issues that have been logged and act as an escalation point
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