INFOTEL SOLUTIONS

Based on the job offer for the Reservations Agent position at Infotel Solutions, it seems like a customer-focused role that requires strong communication skills, both verbal and written. The responsibilities include handling incoming calls, entering client details accurately, making hotel bookings, and managing existing reservations. It would be helpful to know if there is any specific software or systems used for these tasks.

The job offer mentions that the position can be full-time or part-time, and the working hours are between 8:30 am and 6:30 pm, Monday to Friday. However, more information is needed regarding the flexibility of the schedule. Are there any possibilities for evening or weekend shifts to provide support for customers outside regular working hours?

Additionally, the salary range is provided, but it would be beneficial to understand the criteria for the different pay rates (£7.49-£10.42 per hour). Are the rates based on experience or other factors? Lastly, the job offer mentions on-site parking and COVID-19 safety measures, such as the availability of lateral flow tests and antibacterial supplies. Can you provide more details about the working environment and safety protocols in place at the office?