INDUS MOTORS Salary
175 DANIELS WELCH COFFEE HALL MILTON KEYNES MK6 5DY UNITED KINGDOM
TIN: 11497972
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Earnings on positions in INDUS MOTORS
INDUS MOTORS is looking for employees for positions:
customer service manager
Working hours
- full-time | Contract | Permanent
Language
- english
Requirements
- a. Proven working experience as a Customer Service Manager
- b. Experience in providing customer service support
- c. Excellent knowledge of management methods and techniques
- d. Strong leadership skills to work with people within the organisation with different skills
- f. Working knowledge of customer service software, databases and tools
- g. Awareness of industry’s latest technology trends and applications
- retail sales: 1 year
- h. Ability to think strategically and to lead
Responsibility
- keep accurate records and document customer service actions and discussions
- develops and implements policies and procedures to deal effectively with customer requirements and complaints
- plans and co-ordinates the operations of help and advisory services to provide support for customers and users
- develop feedback or complaints procedures for customers to use
- develop goals and report progress to the owners
- make sure that the needs of customers are being met or exceeded