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INCROWD SPORTS is looking for employees for positions:
events executive
events executive
systems administrator
systems administrator
digital marketing executive
product designer
marketing coordinator
senior account manager
sales manager
Benefits
mobile phone
Responsibility
details
this is a role in which you will be a key member of Support Operations
with collaboration across all internal divisions where necessary
reporting to the Client Support Manager
home/ office hybrid role, working circa. 20 hours per week, mainly during evenings and weekends
role
you will liaise across internal divisions namely Commercial, Design, Data, Delivery and Tech when necessary
this role will support InCrowd’s ambition to change the way in which sports organisations view and utilise our Products to transform fan experiences and ultimately revolutionise their revenue opportunities driven through digital channels; when they experience a problem with our product, you will be the first point of contact for them
Requirements
confident in communicating with and presenting to customers
able to translate Customer issues to aid identification and direction to the most appropriate business areas for swift resolution#
ability to handle multiple tasks and Customer requirements simultaneously, with superb time management, planning and prioritisation skills
sports fan, who has worked in a sports business environment so you are able to understand Customer requirement
solid time management and prioritisation skills
comfortable working with key internal stakeholders and ensuring that the Support function is delivered in line with the Support Managers objectives and instructions
A great work ethic and team spirit
excellent attention to detail and a high level of accuracy – both written and verbally – with an enthusiasm for customer service and issue resolution