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INCREMENTAL GROUP is looking for employees for positions:
senior engineer
senior engineer
senior developer
support engineer
service engineer
financial accountant
senior project manager
Responsibility
as Senior Cloud engineer you have ownership of complex project tasks, incidents and problems and work under your own initiatives whilst providing guidance, leadership, and mentoring to cloud engineers to help build cloud competencies within the team
the Senior Cloud engineer leads the implementation of cloud-based infrastructure and security solutions, can understand customer requirements and is able to design effective cloud infrastructure solutions that empower customers to work more securely and efficiently
the Senior Cloud engineer can confidently design large parts of a cloud infrastructure solution with oversight from a Principal Cloud engineer and understand how they combine with others to form a complete system
the Senior Cloud engineer ensures any technical issues met on delivery or support by the cloud and associate Cloud engineers are investigated and resolved and if required, escalated to a Principal cloud engineer
you are responsible for the continuous improvement for build processes and operational customer documentation and proactively recommending improvements for these processes and must be able to communicate effectively both externally and internally to ensure projects are delivered to the customer’s satisfaction
as part of the role, you are required to take part in an on-call rota for a week every month on average and will be required to travel to customer sites as required
you will also work on 3rd line support tickets as part of an escalation resolver group for cloud technologies escalated from the Service Delivery Team and to resolve these in a timely and professional manner according to the customer service level agreements