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INCODIA INTERNATIONAL is looking for employees for positions:
customer service representative
customer service representative
customer service representative
Trade
management
Management
Working hours
full-time | Temporary
Responsibility
this is a Maternity Cover contract , full time, Monday to Friday 8.30 to 5 pm
provide exceptional customer service by promptly and courteously responding to customer inquiries and resolving issues
works effectively with assigned customer service team
demonstrates empathy, identifies expectations, and maintains a positive attitude when dealing with all aspects of customer relationships
incodia International Limited is looking for a customer- centric individual, with a genuine passion for delivering exceptional customer service, to join their team on their Skelmersdale site
job Title: Customer Service Representative
provides timely feedback and solutions to leads regarding customer concerns, service failures and process improvement
maintains an accurate record of all work including data entry of job tickets into customer database and related files
Education
A-Level or equivalent
Requirements
high school diploma or equivalent required; college degree preferred
previous experience in a customer service role is highly desirable
excellent verbal and written communication skills, computer literate
strong problem-solving and decision-making abilities even under pressure
ability to multitask and prioritize tasks in a fast-paced environment
proficient in using computer systems and software applications, experience in EPR desirable
strong attention to detail and accuracy
ability to work independently as well as part of a team