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IN2 RESOURCING is looking for employees for positions:
service engineer
service engineer
support engineer
systems engineer
finance manager
commissioning engineer
recruitment administrator
sales account manager
installation engineer
engineering manager
solutions architect
Working hours
full-time
Benefits
company car
Responsibility
support and guide the After Sales Coordinator and junior engineers, demonstrating a strong sense of responsibility and teamwork
perform on-site repair works as needed, documenting all necessary paperwork and maintaining seamless communication with the After Sales Coordinator
liaise effectively with the After Sales Coordinator regarding incoming Service Calls, attending bookings, and promptly providing valuable feedback
participate in follow-up service visits, diligently tracking and addressing outstanding issues to ensure customer satisfaction and adherence to schedules
maintain accurate records and present necessary paperwork to the After Sales Coordinator, ensuring data is up-to-date and precise
execute scheduled maintenance visits in accordance with Service Contract agreements and update asset registers after each preventative maintenance visit, providing feedback to the After Sales Coordinator
contribute to the out-of-hours on-call rota for service cover, ensuring 24/7 support to customers
assist with any other duties as required by your line manager to ensure the smooth functioning of the Service Department
Requirements
A minimum of 5 years' experience in a service engineering role within the Audio Visual and Technological industry
knowledge of integrated Audio Visual systems, their maintenance requirements, and related software and hardware
ability to adapt to and troubleshoot unfamiliar programmed systems, utilizing knowledge from similar setups
strong organizational skills with meticulous attention to detail and record-keeping
excellent interpersonal skills with the ability to work independently and mentor junior team members
CEDIA and/or InfoComm accreditation
proficiency in programming Lutron, iLight, Crestron, and AMX systems