IN 'N' OUT CENTRES  Salary

Rating of the company
UNIT B CASWELL ROAD BRACKMILLS INDUSTRIAL ESTATE NORTHAMPTON NN4 7PW ENGLAND
TIN: 07311386
 Wholesale & Retail Trade
Rating of the company

IN 'N' OUT CENTRES
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Estimated salary

£ 2333

Median salary at IN 'N' OUT CENTRES

£ 1916 Lowest salary
£ 2194 The average salary
£ 2333 Highest salary

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IN 'N' OUT CENTRES is looking for employees for positions:

customer service advisor

  • customer service advisor
  • payroll
  • vehicle technician
  • technician
  • centre manager
  • part time administrator
  • vehicle technician / mot tester
  • mot tester

Working hours

  • full-time

Responsibility

  • in’N’Out Autocentres are experts in vehicle servicing, MOT's & repairs
  • about The Role
  • customer Service Duties
  • established in 2008, we now have over 25 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none
  • our customers are at the heart of everything we do; we constantly strive to exceed our customers’ expectations, providing quality, value, convenience and above all exceptional levels of customer care
  • we are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader
  • your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity
  • alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base

Requirements

  • operations Support Duties
  • any feedback/complaint concerning the behaviour, attitude or level of service received from colleagues within centres are to be escalated immediately to the relevant Area Manager
  • any feedback/complaint concerning the quality of work or rework undertaken is to be referred to the relevant centre in the first instance
  • any residual/outstanding issues where the opportunity to resolve the initial complaint has been unsuccessful must be escalated to the relevant Area Manager
  • in cases of any feedback/complaint, the targeted timescale for resolution will be 48 hours from first being logged; any extension to this timescale must be recorded/logged with a valid reason