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I&L BIOSYSTEMS UK is looking for employees for positions:
field service technician
field service technician
account manager
Working hours
full-time | Permanent
Language
english
Requirements
you have completed training as a service technician or service engineer
you have a minimum of 3 years of experience in technical customer field service
experience in dealing with software installations, network technology and their connection
curiosity and pleasure in learning new methods/techniques
driving license class B
high willingness to travel also outside UK
ability to work independent, but also being a team-player and work together with your colleagues in sales and customer service to meet the customer’s needs
Responsibility
you build up and maintain relationships with our customers
you are responsible for on-site installation and commissioning of our equipment
with repair and maintenance work you help the customers to run their business smoothly
equipment qualification and validation is as well part of your tasks
you support customers on the phone or online to clarify and solve technical issues and prepare corresponding cost estimates
you offer maintenance contracts and support our customers in case of arising questions
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