HUBBWAY Salary
BASSINGTON AVENUE CRAMLINGTON NE23 8AG ENGLAND
TIN: 01346415
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Earnings on positions in HUBBWAY
HUBBWAY is looking for employees for positions:
office manager
Working hours
- full-time
Responsibility
- manage the hire team and any associated personnel to ensure all customer and internal administrative requirements are fulfilled
- train, develop and coach the team and promote a continuous improvement culture
- support the sales team, address any customer enquiries including the supply of technical information
- deliver high levels of customer service whilst maintaining the effective running of the hire team and their daily activities, ensuring customers’ expectations are surpassed
- manage customer hire invoice queries, effectively dealing with hire disputes and necessary negotiations, promptly
- support with the month end process and associated deadlines
- maintain the Business ERP System, ensuring contracts are detailed and accurate, raised in a timely manner by the team, correctly charged and fleet assets are allocated to fulfil the customer specifications
- ensure the hire team are well disciplined and organised, providing exceptional levels of customer service, maximising income, optimising productivity and plant utilisation
Requirements
- experience in office management and managing teams of four or more
- excellent verbal and written communication skills and an eye for detail
- customer focussed and experience in a customer centric environment
- effective people management skills
- excellent administrative and coordination skills
- experience working in operational environment is preferable but not essential
- financial acumen with a good understanding of sales, profit margins and business costs
- the ability to maintain quality of work under pressure to meet deadlines