HUB UK GROUP Salary - Salary Report

professionally manage customer inquiries through phone, live chat, and email
take a proactive approach in addressing customer issues, offering appropriate solutions within specified timeframes, and ensuring speedy resolutions
coordinate with couriers to resolve delivery issues and process claims
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provide weekly reports to management regarding product or service issues
monitor our Trustpilot profile to maintain a positive online reputation
perform other sales-admin tasks as assigned by management

proven experience in customer support within an ecommerce or similar distribution business
strong attention to detail and organisational skills
excellent contact handling skills, with outstanding communication and active listening abilities
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customer-first attitude, with the capacity to adapt and respond effectively to different personalities
proactive thinking and multitasking capabilities
customer service: 1 year

POD TALENT	2500 £	2333 £ 2500 £
CALLAWAY GOLF EUROPE	2500 £	2333 £ 2500 £
OMEGA RESOURCE GROUP	2500 £	2333 £ 2500 £
CENTRE PEOPLE APPOINTMENTS	2500 £	2333 £ 2500 £
RESOURCING SOLUTIONS	2500 £	2333 £ 2500 £
LANGUAGE MATTERS RECRUITMENT CONSULTANTS	2416 £	2333 £ 2500 £
TIGER RECRUITMENT	2400 £	2333 £ 2500 £
THE RECRUITMENT INDEX	2400 £	2333 £ 2500 £
TTS VOLVO TRUCKS	2375 £	2333 £ 2500 £
DISRUPTIVE TALENT GROUP	2333 £	2333 £ 2500 £

HUB UK GROUP