operations administrator
Responsibility
- title: Operations Executive
- hospitality Line is a leading service provider to the travel industry and due to expansion an opportunity has arisen to join our operations team, where you will be engaging directly with our B2B customers and fulfilling their reservation and admission requirements
- reports To: Head of Operations
Requirements
- processing of group and FIT reservation requests in a prompt, friendly and efficient manner by telephone and in writing
- confident, polite and professional telephone manner
- making group bookings for restaurants and attractions throughout the UK and Northern Europe
Show more +12 - strong written and verbal communication skills
- providing booking advice and assistance to our tour operator and consumer clients and suppliers
- excellent customer service skills
- identifying, engaging, negotiating and on boarding of new supply partners
- ability to work with a sense of urgency and meet deadlines
- building and maintaining strong relationships with clients and suppliers
- demonstrate excellent attention to detail
- pro-actively developing and maintaining knowledge of our product ranges by attending events and trips to experience the product we offer
- computer literate – training will be provided on our in-house system
- some of these will be in the evening and allow you to experience the shows, attractions and venues we are offering
- numeracy skills
- interest in food, restaurants and other leisure products
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