HOMEBOX

Responsibility

• responding quickly and professionally to customer inquiries via live chat, phone calls and emails
• providing accurate and relevant information to customers in a timely manner
• resolving customer complaints, ensuring satisfaction, and escalating when needed
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• documenting customer interactions in our CRM system
• collaborating with teammates to ensure effective and efficient problem-solving
• staying up-to-date with our products, services, and policies
• suggesting improvements to our live chat system and customer service processes
• carrying out any other duties to support the customer service team

Requirements

• proven experience within a call-centre type environment
• excellent communication skills, both verbal and written
• ability to multitask and prioritise tasks effectively
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• strong problem-solving skills and quick thinking
• familiarity with CRM software and live chat platforms
• ability to work well in a team-oriented environment
• willingness to work flexible hours, including one Saturday each month
• customer service: 2 years

Earnings for position customer service advisor

Responsibility

• we are seeking experienced and results-driven Senior Sales Executives to help drive forward our B2C Sales
• identify and pursue new sales leads through research, networking, and other means
• maintain and expand relationships with existing clients
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• make outbound calls to potential customers to introduce our products and services and explain the benefits
• identify customer needs and present solutions that meet their needs
• follow up on leads and maintain accurate records of calls and customer interactions
• meet or exceed sales targets set by the company
• stay up-to-date on industry trends and new products to effectively market and sell to customers
• in this vital role, you will be responsible for identifying and pursuing new opportunities, building and maintaining relationships with clients, and achieving sales targets

Requirements

• proven sales experience
• strong communication and negotiation skills
• self-motivated and results-oriented
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• ability to work independently and as part of a team
• experience with CRM software
• sales: 3 years

Requirements

• previous experience within the property and estate agency sector is essential
• outbound calling experience - essential
• homebox.co.uk
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• strong communication
• ambition to meet targets and build robust client relationships
• ability to self motivate
• lettings market: 2 years
• an exciting opportunity has arisen for a highly motivated Business Development Executive to join our pioneering, high growth and rapidly expanding business here at Homebox
• B2B sales: 1 year