previous experience within the property and estate agency sector is essential
outbound calling experience - essential
homebox.co.uk
strong communication
ambition to meet targets and build robust client relationships
ability to self motivate
lettings market: 2 years
an exciting opportunity has arisen for a highly motivated Business Development Executive to join our pioneering, high growth and rapidly expanding business here at Homebox
senior sales executive
Working hours
full-time | Permanent
Salary
salary
Responsibility
we are seeking experienced and results-driven Senior Sales Executives to help drive forward our B2C Sales
identify and pursue new sales leads through research, networking, and other means
maintain and expand relationships with existing clients
make outbound calls to potential customers to introduce our products and services and explain the benefits
identify customer needs and present solutions that meet their needs
follow up on leads and maintain accurate records of calls and customer interactions
meet or exceed sales targets set by the company
stay up-to-date on industry trends and new products to effectively market and sell to customers
Education
A-Level or equivalent
Requirements
proven sales experience
strong communication and negotiation skills
self-motivated and results-oriented
ability to work independently and as part of a team
experience with CRM software
sales: 3 years
customer service advisor
Language
english
Education
A-Level or equivalent
Responsibility
responding quickly and professionally to customer inquiries via live chat, phone calls and emails
providing accurate and relevant information to customers in a timely manner
resolving customer complaints, ensuring satisfaction, and escalating when needed
documenting customer interactions in our CRM system
collaborating with teammates to ensure effective and efficient problem-solving
staying up-to-date with our products, services, and policies
suggesting improvements to our live chat system and customer service processes
carrying out any other duties to support the customer service team
Requirements
excellent communication skills, both verbal and written
ability to multitask and prioritise tasks effectively
proven experience within a call-centre type environment
strong problem-solving skills and quick thinking
familiarity with CRM software and live chat platforms
willingness to work some flexible hours, including one Saturday in every 4/6 weeks
ability to work well in a team-oriented environment
willingness to work flexible hours, including one Saturday each month
inbound customer service advisor
Education
GCSE or equivalent
Responsibility
responding quickly and professionally to customer inquiries via live chat, phone calls and emails
providing accurate and relevant information to customers in a timely manner
resolving customer complaints, ensuring satisfaction, and escalating when needed
documenting customer interactions in our CRM system
collaborating with teammates to ensure effective and efficient problem-solving
staying up-to-date with our products, services, and policies
suggesting improvements to our live chat system and customer service processes
carrying out any other duties to support the customer service team
Requirements
excellent communication skills, both verbal and written
ability to multitask and prioritise tasks effectively
strong problem-solving skills and quick thinking
willingness to work some flexible hours, including one Saturday in every 4/6 weeks
familiarity with CRM software and live chat platforms a bonus
previous experience in a call centre environment also a bonus
ability to work well in a team-oriented environment - a must
sales executive
Responsibility
maintain and expand relationships with existing clients. Understand their evolving needs and ensure high levels of customer satisfaction
clearly articulate the unique benefits of our products and services, and tailor solutions to suit specific needs
systematically follow up on leads, maintaining accurate and comprehensive records of all customer interactions
achieve and aim to exceed sales targets and demonstrate a commitment to achieving individual, team and organisational goals
keep abreast of industry trends and stay well-informed about new products/competitors
proactively seek out new sales opportunities and introduce customers to our range of services; Noting that all leads are qualified
Requirements
proven telesales experience or similar
strong communication and negotiation skills
self-motivated and results-oriented
display a can-do attitude and has ability to work independently and as part of a team