HENRY SEYMOUR & CO Salary
7TH FLOOR, CHANCERY HOUSE ST. NICHOLAS WAY SUTTON SM1 1JB ENGLAND
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Earnings on positions in HENRY SEYMOUR & CO
HENRY SEYMOUR & CO is looking for employees for positions:
customer service advisor
Working hours
- full-time | Permanent
Responsibility
- professionally service our existing customers; performing mid-term adjustments, servicing customer policies, renewal and cancellations
- respond to customer enquiries appropriately, ensuring all documentation is professional and correct
- recording and maintaining accurate policyholder information
- maintaining a thorough working knowledge and policy terms and conditions
- maximise renewal retention
- ensure customers are treated fairly, in line with Henry Seymour’s Customer Experience and Treating Customers Fairly Policy
- develop and maintain customer relationships
- maintaining good housekeeping at all times
Requirements
- educated to GSCE level or equivalent
- previous customer service experience is essential
- insurance industry experience is desirable
- experience of working in a phone-based customer service role
- insurance experience is desirable
- proven track record of meeting agreed performance targets
- strong customer service skills
- high level of attention to detail