HENLEY BRIDGE INGREDIENTS Salary
GROUP FINANCE DIRECTOR, ALBEX HOUSE C/O OLD RUN ROAD HUNSLET LEEDS LS10 2JH ENGLAND
TIN: 03605607
HENLEY BRIDGE INGREDIENTS Premium profile inactive Premium profile inactive
Earnings on positions in HENLEY BRIDGE INGREDIENTS
HENLEY BRIDGE INGREDIENTS is looking for employees for positions:
customer service advisor
Working hours
- full-time | Part-time
Requirements
- essential
- sales Ordering Processing experience
- an efficient and friendly telephone manner
- good written and oral communication skills with customers and internal partners
- needs to demonstrate the ability to be a team player as well as work on an individual basis
- ability to plan and prioritise their day to day workload to meet deadlines
- the ability to review and resolve issues
- ability to stay calm and patient with challenging customers
Responsibility
- informing customers of no stock items and offering alternatives
- liaise with other departments as and when necessary to effectively process orders and satisfy customer requirements
- providing a high level of customer service at all time
- accurately register and record complaints
- ensure customer requirements are met by accurately transposing customer orders received via the website, email and telephone into Nav/Iris in line with department SLA's
- proactively manage own work load, working towards any targets given and share responsibility for all office and administration duties amongst the team
- take responsibility and ownership of the allocated complaint and keep customers up-to-date with progress through the process
- ensure that each customer receives outstanding service by providing a friendly and professional environment; establishing rapport, maintaining solid product and application knowledge and all other aspects of customer service