HELPTHEMOVE Salary
5 PARSONAGE MANCHESTER M3 2HS ENGLAND
TIN: 08718829
HELPTHEMOVE Premium profile inactive Premium profile inactive
Earnings on positions in HELPTHEMOVE
HELPTHEMOVE is looking for employees for positions:
customer service executive
Responsibility
- handling stage one inbound and outbound client and partner calls
- responding to stage one client emails/queries within the business SLA
- building strong relationships with clients and the wider internal team
- maintaining client records, recording contact information
- use of Excel
- data interrogation, analysis and quality validation checks
- liaising with B2B clients to obtain the missing information to improve sales conversion rates
- providing debt clearance support to our clients, liaising with our energy partner
Requirements
- experience maintaining a high standard of service, handling inbound customer queries over the telephone and over email is essential
- excellent communication skills
- methodical and organised approach, with a keen eye for detail
- confident, builds rapport with peers internally and externally
- ability to work on own initiative
- ability to manage time efficiently and prioritise a high-volume, varied workload to support the ongoing growth and evolution of the business
- effective planning and problem-solving skills
- previous internal and/or client-facing training experience is desirable
Earnings on positions in HELPTHEMOVE
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1833 £